224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy claim process
So easy to file...I just uploaded my vet bill and sent it to Pets Best. They notified me by email right away that a claim had been received. Processing was done in a few days and I am completely satisfied with their determination. Very pleased with Pets Best!
I am pleased that Embrace covers what they state is covered
I am pleased that Embrace covers what the policy states is covered. The turn around time on claims is swift and everything is explained well. I am very pleased with Embrace pet insurance for my two puppies.
Insurer: Embrace
By: JULIA JONES
SCAM! They changed waiting period.
Embraced arbitrarily changed the waiting period from 14 days to 30 days to avoid paying claims. What a SCAM! Reply to Embrace: My pet had a checkup with good health 55 days prior to the visit that Embraced denied. There is no pre-existing condition. DO NOT DO BUSINESS WITH EMBRACE!!!!
Insurer: Embrace
By: Mark P
Amanda was very pleasant and helpful…
Amanda was very pleasant and helpful when asking questions about the policy.
Insurer: Fetch
By: M Marie
Embrace has great service
Embrace has great service. Fast and very helpful. It’s very impressive every time.
Insurer: Embrace
By: Peg Neuhauser
I submitted my claim over a month ago
I submitted my claim o er a month ago. You emailed me that you would get my pet's SOAP from my pet's primary care vet. For unknown reason that failed. My claim was placed on hold. I then got the SOAP and uploaded and emailed it to you within 10 minutes. Two Weeks later myclaim is still shown as on hold. Please process my claim. Please communicate with me.
Insurer: Embrace
By: henry laessig
Alicia is great…
Alicia provided great customer service answering all of my questions thoroughly and with compassion too. Thank you Alicia🌹
Insurer: Fetch
By: Shaiya
Good customer service and answered…
Good customer service and answered questions as I need it.
Insurer: Embrace
By: Jason
If I could give negative stars I would
If I could give negative stars I would. I had numerous calls with my salesperson, with assurances that every service I anticipated would be covered. He sent me cute pics of his adopted pup blah blah. We submitted at least 20 claims every one of them was denied. Vaccines, spaying, routine check ups. I reached out to him by email and calls and never got a reply. I made a separate call to cancel the policy and just discovered it was never canceled!!!! CRIMINALS. What a scam!!!!
Insurer: Embrace
By: cynthia fraley
Emergency surgery experience
I have had Healthy Paws now for 9 years and they have always given us great service. This time my dog had emergency surgery and the bill was about $8000 in total. I submitted my claim to Healthy Paws and in less than 2 weeks my claim was approved and I received my check. If I had direct deposit set up with them it would have been even faster! I highly recommend Healthy Paws to anybody needing pet insurance.
Insurer: Healthy Paws
By: Daniel Rutherford