224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company and staff! Best choice I ever made.
When I have to deal with Embrace staff regarding a claim they are very courteous and helpful. It has gotten so easy to submit a claim compared to when I first choose Embrace as my pets insurance company. They are staying up with the times as far as technology available to make it easy on us. Great Job Embrace.
Insurer: Embrace
By: Dale Marie
Claims are given immediate attention
I appreciate the expeditiously manner in which claims are addressed.
Insurer: Embrace
By: Sharon Vann
Ease of use
Ease of use, customer service, and timely payment. Very easy to work with - wish all insurance companies were like this!
Insurer: Embrace
By: Brian Vervynck
Denied Claim - Dog ACL Tear
My dog was limping after long walks so I assumed something was wrong. I prepared for the worst by getting insurance in June 2024 that cover hip dysplasia and knee surgeries. My dog needed a TPLO surgery, it took place in November 2024. Surgery went great and filed the claim. December I call to check on the funds, Pets Best says, "You have to wait 6 months before any surgical procedures can be claimed. You are 1 month to early!"
Insurer: Pets Best
By: Walter Wilson
Very helpful
Representative was very patient and helpful
Insurer: Sonnet
By: Kelly Howell
Our dog Ravioli became critically ill…
Our dog Ravioli became critically ill in June and has been battling her illness for six months-She has been close to death many times. Without Pet’s Best and Tufts, she would not be here today. Having Pet’s Best has allowed us to give her the best care possible, so she could have the best chance to recover. I am happy to say, that after all this time, and many sleepless nights, she is recovering. I am forever grateful to Tufts and Pet’s Best for allowing us to give her the chance she deserved to heal. We aren’t quite out of the woods yet, but if we remain stable for another two weeks, they consider her cured, which is truly a miracle!
Insurer: Pets Best
By: Kimberly Barry
THE WORSE PET INSURANCE COMPANY.
THE WORSE PET INSURANCE COMPANY. RAISED PREMIUM WITHOUT REASON. JUST ANOTHER MONEY EATING TAKING ADVANTAGE HEALTH COMPANY IN AMERICA. DO NOT GET EMBRACE. MY PET IS MORE THAN HEALTHY AND HER PREMIUM HAS GONE UP ASTRONOMICALLY. MY OTHER DOG WHICH IS INSURED WITH ---HEALTHY PAWS--- (HIGHLY RECOMMEND THAT ONE ) HAS HAD SO MANY ISSUES, NOT ONLY SHE HAS HAD SO MANY HEALTH PROBLEMS, BUT ALL THE INVOICES ARE COVERED NO QUESTIONS ASKED. NEGATIVE STARS FOR EMBRACE. YOU SUCK, YOU TAKE ADVANTAGE OF THE PEOPLE. AND YOU KNOW IT.
Insurer: Embrace
By: Andrea Rueda Live
Good service
Good service? Friendly customer Care agent
Insurer: Sonnet
By: Avery Katzeley
This company is so much easier and…
This company is so much easier and nicer to deal with. After having my last insurance deny me paying for the wellness visit costs that I paid the insurance for for a whole year, I love this company.
Insurer: Pets Best
By: Anita Tillotson
Prompt courteous helpfl
Better, cheaper than the alternative
Insurer: Sonnet
By: Rick