219,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great coverage but too slow
It's takes WAY too long to get a claim approved and then get reimbursed. Otherwise the coverage is great and they always cover exactly what they say they will.
Insurer: Pets Best
By: Brian W.
No brainer
Our puppy suddenly lost feeling in his hind legs. We were able to take him to the vet without worrying too much about medical costs as he was insured. After scans and neurological consultations we were able to get our boy the help he needed. Without insurance it wasn’t something we would’ve been able to afford out of pocket. He has more work to be done in the future but so far in one month insurance has paid out thousands. For additional peace of mind they also offer the chance to approve medical expenses in advance for more costly procedures scheduled ahead of time.
Insurer: Pets Plus Us
By: Angela
Nothing but a hassle since joining
This is by far the worst pet insurance compagny. They increased our premium 2x in the spam of the same year even though they say their premium will never go up base on dog bread and size. We went from paying $123 last year to $149 and now $157 with a 20% dicount this year. They find every excuses in the book not to pay even when it is an emergency. CAA should not be recommended this company at all.
Insurer: Pets Plus Us
By: Kat
Good Job
Excellent customer service and availability. Expedient claim processing!
Insurer: Pets Plus Us
By: Anthony
Rudyboo
We have had TruPanion since 2013, the year my boys were born. I can’t say enough about their customer service, compassion and all over knowledge. We’ve used it maybe 4 or 5 times over that last eleven years but we’re always so grateful we had it. Has saved us literally thousands of dollars. Really worth trying to fit it into your budget, as I have as a senior on Social Security, but my boys are worth every penny. Thank you, TruPanion, from Rudy and Bandit, too!
Insurer: Trupanion
By: Emilie
I have been paying monthly for 9 yrs…
I have been paying monthly for 9 yrs and i have submitted 4 claims. Submitted 2 just this month. Both claims were a week apart. First claim they took out my annual 100 deductible. Second one they also took out a 100 deductible. Worst customer service ever.
Insurer: ASPCA
By: Michelle Aviles
easy claim，fast deposit
easy claim processing，fast deposit，fast result
Insurer: Spot
By: nicole fan
Rant to ManyPets!
UPDATED REVIEW: ManyPets US is no longer in operation and cancelled my policy and moved it to some company I’ve never heard of. I cancelled them and bought a policy with MetLife Pet Insurance.
Insurer: ManyPets
By: Jordan
I'm glad I chose Fetch! 🐾
Emi the fetch agent I spoke to was amazing. She answered all of my questions and gave me great advice as to when the time comes the best way to file a claim and information about my deductible. Also uploading my cats' medical records on the website was a breeze and the phone app is user friendly.
Insurer: Fetch
By: Sally Skellington
I really wanted to like this insurance but....
The customer service is always pleasant and want to be helpful. However I've had this plan since January and every claim I've submitted is still pending . We are new clients and they needed our dogs history which is understandable. We provided all the info they needed and yet all claims are still on hold . I've called well over a dozen times and been told they are moving it on to adjusters , however nothing changes. And no one ever calls me back when they say I'll get a call from a decision maker next day since they are never avail when i call.I have 2 dogs on plan and have always had my dogs on some sort of insurance over the many decades of being a dog owner . This is the 1st time I've ever experienced such a long delay. I'm ready to drop my plan however I don't want to do so until my claims are processed. I pay my premium on time every month ,perhaps I should put my payments on HOLD,I'm sure I'll be dropped immediately.
Insurer: Embrace
By: Renee Dias