224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processed Claim Quickly
We’ve had Spot Insurance for awhile now and recently had to submit a claim for the first time. They processed our claim within a few days.
Insurer: Spot
By: Tessa
Thumbs down
They were great a first but lately it’s been seeming like anything they can do to reimburse me less they have been doing. Some initial promises that were made to me have not been kept regarding reimbursement for flee, tick, and heartworm medication also. I am going to be looking at different companies for pet insurance.
Insurer: Embrace
By: Justin Gleason
Nice insurance
Filing a claim and setting up an account is super easy. I’ve only filed one claim so far in the last few months and will need to do one next month so I’ll see if it’s still worth the money spent every month.
Insurer: Spot
By: Jay Ortiz
Smooth filing experience, misleading EOB
The process of filing was fine. However, on the EOB, it says $xxx amount was covered by insurance. It proceeds to explain that this amount actually went to the deductible. Therefore, this amount was not "covered" by insurance, it simply went to the deductible and still came out of pocket. Very misleading. In general this is an issue with the insurance industry as a whole.
Insurer: Embrace
By: NS
Great customer service!
Great customer service! Thank you!
Insurer: Spot
By: Bernadette Donofrio
I expected better reimbursement…
I expected better reimbursement coverage for the routine exams ands meds that ensure that our pets will stay healthy.
Insurer: Spot
By: Dennis Pinkham
The claim process was straightforward…
The claim process was straightforward and easy to submit. The explanation on the benefits were clear. The overall process was fast and efficient. The staffs were friendly and addressed our questions.
Insurer: Spot
By: customer
Alicia was amazing
Alicia was amazing. She answered all of my questions and left no stone unturned. What a gem!!
Insurer: Fetch
By: Tashia
6 months in and loving it
I’ve had spot about 6 months and they have been really easy to work with. Very happy so far with the process and feeling confident I can afford what my dog needs moving forward.
Insurer: Spot
By: Carly Dutra
Helpful customer service
Helpful customer service - they answered all questions I had about my policy and were sympathetic to my dog's current situation. I've been a Fetch policy holder for 8+ years and think they have great customer service.
Insurer: Fetch
By: KO