222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First time we filed they responded back…
First time we filed they responded back with multiple requests to get records from the vet. After 2-3 exchanges they said we could apply the amount to the deductible. Second time I tried to file, repeat…send more paperwork and more paperwork, and again more paperwork. Obviously trying to wear you down to give up. Then after all paperwork my dogs claim was denied as a “illness” rather than injury. He injured his arm muscle playing with another dog. How is that an illness? Bottom line is they won’t pay. One major insurance scam after another. Do not waste your money. I spent over $1,000 here and could not get a $175 claim paid when I needed it. Just put $100 in savings every month and your better off.
Insurer: Embrace
By: Gerald Miller
Excellent customer support
I haven't had to file any claims yet, but have talked to support several times to adjust our policy and pay premiums. They are knowledgeable, very helpful, and resolve every question quickly!
Insurer: Embrace
By: Joan Halligan
Highly Recommend
I have been using Healthy Paws for all these years ever since I adopted my cat in 2019. It's the first and only Pet Insurance I have ever used (after comparing with many other options) and I am really glad I made the right choice. My cat got diagnosed with CKD late stage II and now stage III this year and it's absolutely devastating. Frequent trips to the Vet and caregiving at home are not easy and the anticipatory grief knowing he will probably leave me in the near future is the hardest part. Among all these, the one I feel most fortunate and grateful for is that I have a reliable Pet Insurance for him. Filing claims has been an easy process and Healthy Paws is always quick with processing the claims and sending reimbursements. I truly recommend it to all the pet parents and to get your pets insured as soon as possible before they have any illness or pre-existing conditions.
Insurer: Healthy Paws
By: A L
Josh Sabado ,an employee from Fetch
Josh Sabado ,an employee from Fetch, took the time and answered all my questions about the accident/illness plan as well as the wellness plan for my new puppy. Dozer. He was very knowledgeable and kind.
Insurer: Fetch
By: Sherri
Soooo easy!
Soooo easy!! Communication was a bit difficult but it was basically done for you! I would ask a question and not get a proper response. But then a few days later get the right answer! Very weird but I’m so happy we had this coverage! Also confusing as to what is covered in the future!!! Guess we shall see!
Insurer: Embrace
By: Suzanne
Quick and easy change over from other…
Quick and easy change over from other insurer. Very user friendly.
Insurer: Sonnet
By: J. Henderson
It was easy to submit my claim and the…
It was easy to submit my claim and the reimbursement came fast.
Insurer: Spot
By: Liz w
Very easy to use APP
Very easy to use APP. Timely processing of claims. Well worth the money to have piece of mind for our Frenchie and Italian Greyhound. They are wonderful personalities but are prone to medical events.
Insurer: Spot
By: Carl
Quick response to claims and questions
Always quick to respond with what might still be needed to approve a claim. Very easy to work with and appreciate the customer service.
Insurer: ManyPets
By: Deborah
Claims on hold while company awaits…
Claims on hold while company awaits unrelated medical records from previous medical providers. My dog is being treated for a skin mass, and yet my claims are being held up while Embrace awaits past records related to optical and respiratory issues from 3 years ago.
Insurer: Embrace
By: Evan Parker-Calderon