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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy claim submission and quick response
Easy claim submission and quick response
Insurer: Embrace
By: Kate
Excellent Customer Service
First, it was super easy to get connected to a representative. Second, the customer service representative, Amanda, was just fantastic. She was able to answer all my questions, tell me what I needed to do in the future, and was really concerned that Fetch was meeting my needs. I was trying to add an AARP discount to the policy and Amanda was able to explain when, and how to go about doing this. She really was just awesome. Thank you!!!!
Insurer: Fetch
By: James Ganci
Claim processed extremely quick.
Claim processed extremely quick.
Insurer: Fetch
By: Sylvia
Clear, easy claim process!
Very easy to file claim. Response time is excellent!
Insurer: Embrace
By: Lou Viada
coverage reimbursed $215
My insurance coverage reimbursed $215. Of a $419. Emergency vet bill. $200. Was my deductible. Very good coverage. Easy to get questions answered.
Insurer: Embrace
By: DORIS
I appreciate the expediency of the…
I appreciate the expediency of the process. Corresponding with the client is of great importance to me. You keep me aprised of my claims and the need for additional information.
Insurer: Fetch
By: Vicki Howe
No issues
Process was clear, hassle-free, adjudication was quick
Signing up for pet insurance was made…
Signing up for pet insurance was made easy and the person who helped me was very thorough and obviously cared. However, the plan didn’t cover as much as it claimed to. I could have saved money if I just laid everything out of pocket. The coverage is so little. My $300+ claim was reimbursed $50 and there was no explanation of benefits. The document was blank/error, even for the support person I reached out to. She ended up sending me a breakdown of coverage and it was NOT what I remember signing for. The coverage was MUCH less. I honestly regret getting insurance but I don’t regret trying to get my kitten covered.
Insurer: Fetch
By: Jesamil
I have had rescue dogs my whole life…
I have had rescue dogs my whole life and now that I am retired money is tight. My family recommended insurance with ASPCA but I put it off, due to not wanting another bill. Once I did decide I should make the move and insure my 2 sweet dogs I felt more at ease since you never know what the future holds and vet bills are extraordinary. Boy, am I thankful I did that! I did have to put in a claim that was a lot of money and it was super easy dealing with ASPCA insurance. Both online and through a phone conversation they could not have been more pleasant and helpful to interact with. I would highly recommend! Nancy Lynn
Insurer: ASPCA
By: Nancy Lynn