208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,464 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,706 reviews
10,966 reviews
5,214 reviews
58,989 reviews
14,634 reviews
Category with most reviews
This chart shows the distribution of review categories.
Major price increases indefinitely
I’ve been a Healthy Paws customer since 2018, and my experience has gone from acceptable to completely unacceptable. When I signed up, I paid $51.61/month for 80% coverage with a $250 deductible. Over the years, Healthy Paws raised my premium annually even though I rarely filed claims (maybe two in my 8 years and one was denied). I stayed loyal anyway. In 2023 the price hiked up to $72 so I lowered my coverage to 70% reimbursement and a $500 deductible to bring it back down to $54.57. Last year the cost of this coverage was increased to $82.47 then $84.94 in July after they added a 2.99% utilization fee. Despite all this, I’ve stayed loyal up until this year when the cost was raised to $140.16/month which is nearly triple what I originally paid for significantly less protection. This isn’t inflation, it’s exploitation of longtime customers who are emotionally invested in their pets and hesitant to switch. If you’re considering Healthy Paws, don't! Be aware loyalty is not rewarded, and long-term customers are priced out.
Insurer: Healthy Paws
By: Aqil Bassa
Spot has been nothing but amazing
Spot has been nothing but amazing. The few times that we have had to use it, there have been no complaints.
Insurer: Spot
By: Ashley Millette-Feugill
Annual fee increase is astronomical and…
Annual fee increase is astronomical and inappropriate. I've also had issues in the past where AI is clearly reviewing cases and the result is nonsensical and I've had to spend time and effort appealing to get the correct result.
Insurer: Trupanion
By: Danielle
I like the kindness and courtesy.I…
I like the kindness and courtesy.I receive
Insurer: Prudent Pet
By: darrellwinfieldgmail.com
Excellent Pet Insurance
I am very pleased with the amount of coverage I get at a very reasonable price. Being able to bundle three dogs together and have them all contribute to the same deductible is great. Generally I am reimbursed in a timely manner. It was a little slow over the Christmas/New Year's holidays. I have recommended MetLife to several people who were interested in pet insurance or were unhappy with what they had. Just read the fine print about pre-existing conditions. It's very clear.
Insurer: MetLife
By: Marj D
I wrote a prior review but I don’t see…
I wrote a prior review but I don’t see it coming up and it is a review every fur baby parent should see. I called Fetch for a quote and was greeted by a wonderful agent named Leah Leslie. She is so knowledgeable and caring. She takes the time to make you understand every aspect of the policy offered. They only allow 5 stars but this agent truly deserves 10. I received my quote and told her I still would like to shop around and will be back either way to let her know what I decide. I called several top rated companies and did not get the expert experience Leah gave me. I wanted to know as a pet parent, I would never have to say no to any tests or coverages needed for my baby but hope I never have to use it for other than shots and a spay. She has exceptional customer service ability and is an asset to this corporation making me feel valued and confident making the right choice going with her. Her abilities surpassed every agent I spoke to in the several companies I contacted. I hope she is appreciated by her superiors as I can say I am grateful to have met her. Thank you Fetch for having such a valuable asset to represent your company. Your new customer Charisse.
Insurer: Fetch
By: Charisse Torino
Overpayment Hassle
I submitted my pet’s prescription strength dog food and recommended supplements and they were approved by your staff. I continued to submit receipts since the products were approved by your staff. Then I receive a letter that there was an overpayment. I paid the amount in question. I then receive another letter; which, included the dates from the prior letter along with one additional date but the previous amount was already taken care of. Your company cashed the check. I called to explain the situation and was told it was being routed to the right person and I would get an email with the correct amount due. Weeks went by. Never got an email. I called numerous times and sent several emails explaining the situation. No one could do simple subtraction and confirm I only owed for the last date in question. I then received one final letter, called the company again, and finally got the situation resolved. It was a very lengthy, annoying process that was entirely your staff’s fault. I am not sure why the products were continuously approved. With all of the hassle you caused me it would have been nice if you just took the loss since it was your fault. Now I’m submitting receipts for items that are totally unrelated to preexisting conditions yet they keep getting denied. It is beyond frustrating.
Insurer: MetLife
By: customer
Spoke with Maddy and Cathy/Kathy
Spoke with two reps in the last week as I have many questions on my first ever claim to submit for my cat. I was hoping not to have to submit any claims for many years as I have fairly young cats, 5 and over 1. My 5 year old was diagnosed with crystals, so here I am about to submit my first ever claim. I want to express how wonderful Maddy and Cathy/ Kathy were on the call with me. Maddy helped me with additional questions I had and gave me great information when submitting a claim I was not aware of. She was fantastic and very professional and pleasant to talk with. Cathy/ Kathy I should've grabbed the spelling of her name, my apologies was just as amazing and helpful with my questions. She even put me on hold to make sure she was providing me with the correct information. Both reps were very kind and professional. It makes the process of the pet owner on the other side of it a more relaxed and have some relief they have this support. Thank you ladies for your great customer service.
Insurer: Prudent Pet
By: Customer
Eileen was very knowledgeable and made…
Eileen was very knowledgeable and made the process easy to sign up my pet Sherlock
Insurer: Fetch Canada
By: R greenhalgh
worthless
I'm so lucky my pets don't have preexisting conditions so I was able to switch off of this nightmare. Unable to contact them or get any kind of reimbursement. Haven't been able to log in for 3 months through the app or website. Instead only get errors. Waste of money.
Insurer: Pets Best
By: Patrick