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Great
Great, fast service. An absolute must have for pet owners.
Insurer: MetLife
By: customer
10/10 would recommend MetLife
10/10 would recommend MetLife. Any time I've had a question - the associates at Customer Service are always very helpful. The app is intuitive and easy to use. Overall great pet insurance company!
Insurer: MetLife
By: Febe
I am very happy with my MetLife pets
I am very happy with my MetLife pets. The app is very easy to use and to upload my documents. If I have any questions I am able to message someone and they have been able to help me with my issue if I have one.
Insurer: MetLife
By: Charlena
Great Experience
Very easy to enroll and appears to be good coverage.
Insurer: MetLife
By: US
Quick to respond … quick to reimburse ……
Quick to respond … quick to reimburse … really feel like the company cares about I’m pet and I ..
Insurer: Trupanion
By: Fernando Silveira
I’ve had other pet insurance in the…
I’ve had other pet insurance in the past. Met life Pet insurance is the best and I will always recommend it to my family and friends.
Insurer: MetLife
By: Luna Taps
The price and the options
The price and the options - I just don’t like how long it takes to get reimbursed.
Insurer: MetLife
By: Christi Shetsky
Better than I thought
Pretty easy to get your money back and it works better than I expected it to
Insurer: MetLife
By: customer
I am sorry I cannot give zero stars
I am sorry I cannot give zero stars. It is a scam and they do everything - legal or illegal to deny the claims. I went to Brazil for work - lived there for three years. Came back and brought my dogs medical files. Then my dog had an ear infection after playing in water. They did not refund the vet costs because the files, although in English, were not accepted. They only accepted vets from Canada or the USA. I talked to them at the time and they said that the ear infection would be considered a pre-existing condition, but otherwise, the visit to the vet would then be considered a vet visit to a Canadian doctor and if he went to the vet again for any other condition, that it would be okay and he would be covered. My dog months later got a diarrhea. We went again to the vet. They then did not cover because he had had a diarrhea while in Brazil and the medical files that were unacceptable the first time around to cover the ear infection, were not valid and proof that he had had a diarrhea and visited the doctor, which made diarrhea a pre-existing condition. This is a scam. DO NOT TRUST! They rely on an old reputation because apparently, at some point, they ran an honest business, but that is no longer the case.
Insurer: Fetch Canada
By: Mleue