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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They are very efficient and return…
They are very efficient and return claims very quickly.
Insurer: Pets Best
By: REBECCA CARROLL
Very Easy and fast return
Very Easy and fast return
Insurer: MetLife
By: customer
All around great pet insurance
Quick payments, great customer service!
Insurer: MetLife
By: Laurie S
No benefit for our family... we barely break even.
I lost money trying to figure out how the app worked because I would try and give up. NOTE: ALL the customer service people I spoke to were fantastic!! I think the thing that pretty much snapped it for me (we won't be renewing next year) is when we get an increase of 61 percent in our monthly cost. There will be no benefit. Might be beneficial to others but unfortunately not for us.
Insurer: MetLife
By: JTM
They were very nice when my cat had to…
They were very nice when my cat had to be euthanised. I really appreciated that.
Insurer: MetLife
By: customer
The person who helped me understand my…
The person who helped me understand my policy was amazing, so friendly and helped me understand exactly what we needed. The process of submitting a claim and getting our payout was seamless and so easy!!
Insurer: MetLife
By: customer
I like the new website layout
I like the new website layout. My claims process was clear and quick.
Insurer: MetLife
By: Juno
MetLife Rocks!!
MetLife pet insurance has been great from the beginning. Information for obtaining a quote, customer service and claims submission and processing is very easy. Customer support has always been able to answer any questions we have along the way. Policies are extensive and provide all the coverage we need for our three fur kids.
Insurer: MetLife
By: Sean M
Submission Process and Reimbursement super quick!
Your process for reimbursement is so simple and FAST!!
Insurer: MetLife
By: Catherine S