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Easy to follow steps and fast
Easy to follow steps and fast, very reasonable coverage.
Insurer: MetLife
By: Timothy Barnes
Great company
Great company! Life saver when a pet goes through a medical emergency. Very quick on reimbursement and honors the contract. Highly recommended because you never know what is going to happen!
Insurer: Healthy Paws
By: Natalie Baldwin
Forever a true believer
Forever a true believer! I signed my dog up back in 2019 and have had to call on Trupanion's coverage for her to many times to count(I think they are pushing 60k in claims they have paid out for her). Calling in or pulling up the chat has always been a nice interaction whether or not I got what I wanted (coverage wise--we had a couple of pre-existing conditions). Direct Pay has been an absolute life saver and has allowed me to give gold standard medicine to my dog and say yes to her doctor/team and keep her quality of life as absolutely good as we can get! I also have worked in Vet Med for over a decade both in general practice and emergency and have seen countless owners face down not going home with their pets or struggling to provide the care they WANT to but are unable to. Whenever I had Trupanion insured kiddos come through the emergency doors while the owners were always stressed out, they could focus on their animal and getting them the best care possible without worrying about cost up front since my hospital had the Direct Pay software. While I know cost can be more pricey than other companies out there, the per-condition deductible and Direct Pay features more than make up for difference in price. I will sign up future pets on Trupanion with the hopes I will never need them but with the knowledge that if needed, they'll be there.
Insurer: Trupanion
By: Amanda Barrett
Note of heartfelt thanks
I wanted to send a note of heartfelt thanks as a longtime Fetch policyholder for my dog. Every time we faced a medical situation, Fetch consistently covered everything according to the policy. My dog underwent multiple surgeries and radiation treatments, and most recently, we lost her to liver cancer. During such a difficult time of grief and loss, having our final claim approved was a tremendous relief. I recommend Fetch to all of my friends and am truly grateful for the support you provided throughout this journey.
Insurer: Fetch
By: Jennifer F
it was easy to purchase
it was easy to purchase
Insurer: MetLife
By: CATHERINE
Better than any other options
I have used other insurances in the past and MetLife has been the best option so far. Every customer service person I’ve spoken to is helpful and kind. And yes, MetLife actually does reimburse you for what they say. Where as other insurances I have used make it VERY difficult.
Insurer: MetLife
By: Lila W.
Worst experience ever
Such a scam. Paid annual premiums and they won’t cover anything illness or injury related, even when our dog’s illness is explicitly stated in our policy document as a covered incident. It’s right there in the fine print! Incredibly disappointed. Do NOT sign up.
Insurer: MetLife
By: A
Wonderful
Wonderful! Prompt resolution of my claims. :) Very happy with Spot for my kitties.
Insurer: Spot
By: Heather Orozco
Filed my first claim with MetLife and…
Filed my first claim with MetLife and they were quick to approve and send the check.
Insurer: MetLife
By: Wrigleymom
Claims are so easy to file on the app…
Claims are so easy to file on the app and turn around time is amazing!
Insurer: MetLife
By: Ernie's Mom