219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I submitted a claim for flea meds
I submitted a claim for flea meds. I submitted the invoice from Costco and was told I needed a prescription from the vet. I sent in the prescription and was told I needed something called a "Go sheet" from Costco. The example matched the sticker on the meds box so I sent that in. Then, I was told that Costco's invoice only had an RX number and not the actual name for the flea meds. So, I went back to Costco and, after research, they are mailing me another invoice (they don't do emails!). All in all, it is taken me nearly two months, numerous emails, and two phone calls to simply get reimbursed for flea medication. This is insane!
Insurer: Embrace
By: Mark Miller
Fetch Insurance for cats is second to…
Fetch Insurance for cats is second to none! They even cover dental expenses 80 %! And when I sent my oldest cat, Shadow, to the Alta Vista Animal Hospital Emergency in Ottawa fro July 25-28 2024, FETCH accepted my claim!
Insurer: Fetch Canada
By: Richard Vallance
Absolutely Worth It!
I cannot express how thankful I am that the claim process was so simple during such a hard time. Insurance is one of those things that you don't think about until you need it and when you need it, you don't want it to be difficult. The level of coverage, the customer service, and pricing are all great and well worth it! Highly recommend!
Insurer: Embrace
By: Jennifer
Could not BE easier to file a claim
Could not BE easier to file a claim! Finally, one easy part of my day!
Insurer: Embrace
By: E Parker
Wasn’t happy with trupanion so back to…
Wasn’t happy with trupanion so back to fetch
Insurer: Fetch Canada
By: Lello G
My first time with pet insurance
My first time with pet insurance. Because I love USAA so much I decided to try Embrace. Now I am second guessing myself. I have had Embrace for over a year my monthly went from $68.00 per month to $95.33 monthly. Every claim has been denied except a $19.00 payment that was applied to my deductible. I feel like I am just giving Embrace money to just give them money. I can't afford to just give them money and pay my Vet bill as well. Will cancel this policy soon. Will not and can not recommend. Hate USAA is standing behind this insurance.
Insurer: Embrace
By: Tabatha Hairston
amazing service
amazing service. I’m so happy I got insurance especially as my dog is a rescue. He’s perfectly healthy but there has been some issues in the past (always natural). What’s great is that because of the insurance, I never have to hesitate on it!
Insurer: Fetch Canada
By: Alex Bonifacio
I got the right help needed and was very informative
Satisfaction was highly appreciated
Insurer: Sonnet
By: Neddi
Marie
Marie, the CSR who patiently walked me through & explained why my premium went up so much and cancelled it at my request in a very understanding manner. Then, when I reconsidered & decided to keep my younger cat on the policy, nicely helped me re-instate my policy & then remove my senior cat. She put up with a lot. Embrace should give her a raise. Also, Embrace, I have been with you for a long time now. Why are my premiums higher than a new customer's premium? Backwards thinking.
Insurer: Embrace
By: Song Says
Josh Sabado was very professional and…
Josh Sabado was very professional and knowledgeable of what type of insurance we were looking at for our two Scotties Hamish and Nessie. We were were pleased with his help.
Insurer: Fetch Canada
By: Colin Thomson