224,898+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,898 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Today I spoke with the most helpful and…
Today I spoke with the most helpful and compassionate Associate, Rachel, who went above and beyond to make sure my needs were met. I really felt like me and my dog were in great hands, and she had a very compassionate and comforting candour!
Insurer: Fetch Canada
By: Jennifer Boychuk
Professional and compassionate people…
Professional and compassionate people who handled my claim promptly. Exceptional experience.
Insurer: Embrace
By: Patricia
Submitting vet and grooming bill.
While the vet claim is straight forward, it’s not as easy setting up a grooming claim.
Insurer: Embrace
By: Virginia
Awesome
They work with their clients, are understanding, polite, knowledgeable, budget friendly, and make sure their clients get and have what they need.
Insurer: Sonnet
By: Jennifer Niemi
Very easy to file claim and fast return…
Very easy to file claim and fast return on benefits
Insurer: Embrace
By: DJ Hoppe
very helpful and friendly agent
very helpful and friendly agent
Insurer: Fetch
By: Helen Morgan
My claim submissions to Fetch have been…
My claim submissions to Fetch have been easy and fast, typically with fast turnaround.
Insurer: Fetch
By: Kitty
Proceed with caution...
Seven years of being a customer with four dogs at one point. I only have two on the policy now, but since they were born. Out of the blue this year for no cause (and I have not used hardly any of the benefit in 7 years) Embrace raised my rate $116 a month, bringing my total to $3880 a year... Ridiculous! They can't explain why, just says it is that now. They've got you by the shorts at 7 years into a policy, given the average life expectancy of a dog. It's nearly impossible to find a more affordable insurance provider on a dog at this point in their life cycle. There are sure to be "pre-existing" conditions if trying for a new policy, which will jack up your rates. Everything was good with Embrace until this point, but when they know they have you and you are most vulnerable, they grossly increase your rates. This is a terrible business practice and a kick in the teeth, so if you're shopping for pet insurance, be warned!
Insurer: Embrace
By: Matt Wagenfer Sr.
I had a great experience…very professional
I had a great experience… I’m sorry I forgot her name but thaw handled my questions swiftly and respectfully.
Insurer: Embrace
By: Marlo R
Scam
Do not waste your money on Fetch. It’s completely useless and offers no help at all. It’s nearly impossible to get in touch with anyone. I spoke with Andrew, who was rude and unhelpful, claiming Banfield wouldn’t provide anything but never bothered to email me with any updates. The customer service is awful, and reaching anyone on the phone is a nightmare. I’ll never recommend Fetch to anyone—avoid it at all costs. It’s a scam.
Insurer: Fetch
By: Alex Hulbert