224,248+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,248 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worst communication ever
Pets best- we got your claim if we need anything we’ll contact your vet. Weeks later: claim denied! On investigating, they contacted wrong vet (how?) and never got a response and denied the claim! Never contacted me just put it in the claim that it was denied for lack of supporting documents. This is a six month old puppy with his first ear infection! All clearly stated on original docs provided with claim, as well as the vet who treated him. Now almost two months later, still dealing with this claim. I will be finding a different insurer
WORST PET INSURANCE OF ALL TIME!
Fetch Pet Insurance is an absolute scam. We filed a $9,000 claim for our pet’s medical expenses and received literal pocket change in compensation. Their policies are riddled with fine print designed to deny your claims, and their so-called “coverage” is a joke. They don’t care about your pets or their well-being — it’s all about the money. Avoid this company at all costs if you value your pet’s health and your wallet. Do yourself a favor and find an insurance provider that actually cares. Fetch is nothing more than a predatory business hiding behind a façade of concern for animals. Total disgrace.
Insurer: Fetch
By: RR
Happy With PetsBest
PetsBest is my first experience with Pet Insurance. I have been absolutely happy with it. From the simpicity of filing claims, to their 24/7 Pet Helpline. And its afordable.
Insurer: Pets Best
By: Debra
VERY SATISFIED
I have had Pets Best for years. Claims are filed and paid out in an efficient and timely manner. I am very happy with this company.
Insurer: Pets Best
By: Patricia
Great service
I signed up for Embrace earlier this year and had to use it for the first time. They were great! No issues processing and fast payment. So glad I switched to them.
Insurer: Embrace
By: Cg
Positive Experience
Joshua made it easy to transfer a pre-existing policy over to our newly adopted rescue. He was kind and friendly and even followed up with email confirmation after experience a technical error. Great customer service.
Insurer: Fetch Canada
By: Kayla
Josh was very helpful
Josh was very helpful. He solved my problem quickly and sent me the quote information I needed. He also didn't high pressure sell me on the insurance which I appreciated.
Insurer: Fetch
By: Jenny McClister
Amanda was great!
Amanda was very helpful, friendly and knowledgeable. She walked me through every step of the process answering all my questions along the way.
Insurer: Fetch
By: Tracy Albridge
Your insurance sucks
Your insurance sucks! How can you deny a claim for a one-year old puppy because of preexisting condition. She’s only a year old! I assumed since you were affiliated with USAA, that you were a reputable company. I was sadly mistaken.
Insurer: Embrace
By: Oscar Ornelas
Embrace was easy to with
Embrace was easy to work with and helped me file the claim and provide all necessary reports. Very pleased with the process from start to finish
Insurer: Embrace
By: David McCarty