224,908+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,908 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Communication is great
Communication is great. Claims are processed in a timely manner. All questions I’ve asked have been answered promptly.
Insurer: Fetch
By: Susan Barnes
NOW I UNDERSTAND THE 1 STAR REVIEWS.
I was told that an invoice I sent for preventative care would take two to four weeks to process...for yearly checkup and shots. They have no problem debiting my credit card on time each month. I got this insurance in July and this is my first claim. DO BETTER.
Insurer: ASPCA
By: rem atwork
Very good customer service
Very good customer service , and excellent on line service
Insurer: Sonnet
By: Richard Lavallée
Spot insurance is a fraud
Spot insurance is a fraud! Totally a waste of money! Processing time, even if you include all the correct documents takes up to 10 business days! They try not to pay for things that you are covered by and you have to fight with them about it and threaten to sue. I DO NOT RECOMMEND THIS INSURANCE.
Insurer: Spot
By: Rhiannon Martina
Quick and easy enrollment and claim processes
Enrolling multiple pets is easy and the discounts offered per additional pet are good. Submitting claims is also intuitive and quick, and the reimbursement process through direct deposit is very convenient.
Insurer: Spot
By: Karla T.
Highly Recommend - 9 years and counting
I've had this insurance for 9 years - with one of my dogs needing multiple expensive surgeries. HP has never questioned a claim or tried to deny a claim that should be paid. Reimbursement is typically within days. Although rates go up as the pets age, they've never hiked up rates because of the number of claims I've submitted. Highly recommend
Insurer: Healthy Paws
By: Sarah
Itis very easy to submit a claim
Itis very easy to submit a claim. Thank you
Insurer: Embrace
By: Raymond
it was alot of back and forth.
it was alot of back and forth. But payment approved quickly.
Insurer: Fetch
By: Ana
My claim was quickly processed
My claim was quickly processed! Good explanation of the claim.
Insurer: Fetch
By: Cyndi