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Pet parents across the U.S. and Canada have left over 224,908 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is our first time using Embrace…
This is our first time using Embrace and so far submitting the documents and support has been really easy and great.
Insurer: Embrace
By: Jermaine Wilkerson Sr.
Pets Best has been able to help me with my dogs
Pets Best has been able to make my experience taking care of both of my dogs, one with seizures and one with cancer, much more bearable. I love my dogs and I want to try to do all I can to keep them in my life as long as possible. Thank you for helping me do that.
Insurer: Pets Best
By: Paulina Chin
Easier than anticipated
When I purchased my Bulldog, I also purchased insurance. I have had bulldogs for iver 30 years and some that I would be a millionaire if I had chosen a different breed. My Vet recommended that I take Maui to UGA to be assessed for elongated soft palate, entropion, and hips and knees x-rayed. They also felt having him neutered there was the safest choice. Maui did end up needing his saccules removed and a tiny trim off his pallette. Overall, not bad for a Bulldog. This was all done close to a year old, so UGA neutered him as well at the same time. I submitted my claim and as soon as they had the paperwork needed, they paid. I love that each year without a claim, I get an increase in coverage. Bulldogs are prone to so many health issues and since MetLife doesn't disqualify breed specific issues, I feel confident that he will have his healthcare costs covered if necessary.
The claim process was quick and simple
The claim process was quick and simple! Fetch reviewed, settled and mailed a reimbursement check in less than 2 weeks! Had an Emergency Vet bill for $4,002 and Fetch paid 80% minus my $300 copay.
Insurer: Fetch
By: Lindsey
Kelli Noss was very fast and helpful
Kelli Noss was very fast and helpful! :)
Insurer: Pumpkin
By: customer
Best Pet Insurance
Excellent news Narano and great customer service. Never have I felt like less than the most important client! Thank you from Heyu the Springer Spaniel!
Insurer: Embrace
By: Michael Burolla
Trash
Trash. Preexisting conditions limitations basically make anything uninsurable. What a grift.
Insurer: Embrace
By: Brian Stahlhammer
Cardiac Patient
Using Embrace is very easy. One of our girls has a heart murmur and we had to see a cardiologist for an evaluation. Thankfully it is a very mild murmur probably related to stress from vet visits. Thankful for Embrace and how easily we can submit claims.
Insurer: Embrace
By: Iggy’s Parents
This company has been so consistent in…
This company has been so consistent in getting the reimbursement back to you. They are very easy to work with.
Insurer: Embrace
By: Tammy Burns
TERRIBLE COMPANY
TERRIBLE COMPANY. This company is incompetent. They won't approve anything and are terrible. Your denied claims DO NOT go towards your deductible. Something I wish they would have disclosed in the policy when signing up. My pet had a cough due to something completely different than what he is dealing with now, and they won't approve his claims of over $1500 because they think it's pre-existing. I even had my Vet write a letter claiming it was not pre-existing. Still won't approve. I then used their Rx platform to order my dogs antibiotics, I paid for next day shipping. Well it's been 6 days and my pets meds are still not here. When I asked about it, they said someone used a USPS label instead of the FedEx label they were supposed to use that I paid for. The rep said that it would be delivered today, but now it's saying tomorrow. What the heck. I HATE THIS COMPANY. I have never used such a sad excuse for a pet insurance company till Fetch. My pet is battling pneumonia and a collapsed lung and has been without his antibiotics for an ENTIRE WEEK. While the reps are competent and accommodating, the company they work for is such a scam. I am spreading this far and wide and plan to take this to social media to spread the word even further not to use this company.
Insurer: Fetch
By: Alexandria/Nick Whitson