224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim Submission
Was able to do all application on line and attach support data. Prompt processing of claim and payment done.
Insurer: Spot
By: Kneale Nemmetz
Thank you very much for making the…
Thank you very much for making the claim process so easy! RiRi’s accident was so unexpected but Your staff was so helpful and kind over the phone. They always are! Thank you! I’m glad I have my pets insured with you!
Insurer: Spot
By: Alice Terriquez
Two new Ragdolls!
Have two new cats. Excellent breeder but I have had cats in the past with cardiomyopathy and another with kidney failure. Seemed logical to start off with some protection if somehow these two Ragdolls had unanticipated health problems. Coverage by insurance has been great!
Insurer: Spot
By: Louise Bergman
They don’t give you the runaround on…
They don’t give you the runaround on your claims!!
Insurer: Spot
By: Luz Parabuac
Superb Customer Service
I filed a high-expense claim in Nov 2024 for my puppy illness. I became concerned when more than a month went by without payment. I called Pets Best customer service, and was helped by Linda. She looked up my claim, agreed that something wasn't right, and sent it to be reprocessed. I received the reprocessed claim within a day! Linda was understanding, receptive and personable. She explained the recent exponential growth of the company, and I completely understood this was a very challenging hurdle. Thank you Pets Best and Linda. I am happy to be your customer.
Insurer: Pets Best
By: Chris T
Love Fetch!
We have had such a great experience using Fetch. They make things very quick and easy, whether it's getting reimbursed or answering questions. I recently spoke with one of their agents, Fabrice, and he was extremely helpful and went above and beyond to explain things and get me the information I needed.
Insurer: Fetch
By: Angela
I've been with Spot for almost 2 years…
I've been with Spot for almost 2 years now and just recently made my 1st claim. It was quick and simple. I was shocked at how quick it went to get paid.
Insurer: Spot
By: Shaqwana R.
Communication is great
Communication is great. Claims are processed in a timely manner. All questions I’ve asked have been answered promptly.
Insurer: Fetch
By: Susan Barnes
NOW I UNDERSTAND THE 1 STAR REVIEWS.
I was told that an invoice I sent for preventative care would take two to four weeks to process...for yearly checkup and shots. They have no problem debiting my credit card on time each month. I got this insurance in July and this is my first claim. DO BETTER.
Insurer: ASPCA
By: rem atwork