224,908+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,908 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,908 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,410 reviews
Category with most reviews
This chart shows the distribution of review categories.
Handled with Care
I recently submitted claims that were unfortunately about the untimely passing of my beloved pet. In difficult times like that, the last thing I wanted to deal with was pushback or back and forth from an insurance company - luckily with Pets Best, everything was easy. I was able to quickly submit the claims, forward records, and receive my pay out all without having to get on the phone and haggle and explain details of a deeply tragic and sensitive topic. My claims were processed quickly, and they even took it upon themselves to reimburse and prorate my payment for the month that my beloved pet had passed without even having me ask. Attention to detail like that is such a welcome experience. I will be recommending Pets Best to everyone I know with a fur baby
Insurer: Pets Best
By: Milan
I purchased my pet insurance in good…
I purchased my pet insurance in good faith. Submitted a claim that said I would receive my reimbursement within 5 days. It’s been over two weeks. I asked about it and was told they needed a medical history. All I took my pet in for was vaccinations that were needed. No medical history of illness just needed his shots to protect him. Still never received payment…
Insurer: Pumpkin
By: Deanna Bazan
Disappointing claim service
They rejected a claim because they hadn't received past vet records, though we had sent them. I re-sent and they said they had received would review and expedite claim. That was 7 weeks ago, after I was told that now they did have the records. They just keep saying the same thing and do nothing. Very disappointing.
Insurer: ASPCA
By: Janice
Poor first impression
After getting my puppy, he had some tummy troubles. Pets Best denied all related claims. Because he contracted this illness during the 14 day waiting period it was considered an existing condition. Doesn't matter that my policy effected date was the day I received him. I really regret going with Pets Best.
Insurer: Pets Best
By: Kristi
Thors medication
very pleased with the process ordering medication, first call in the medication to Pets Best, 2nd they send medication over to vet for approval, 3rd Pets Best sends medication to my house. 4th all with no problems. Very happy with Pets Best Insurance everybody you talk to there are very nice and helpful.
They are super helpful and extremely…
They are super helpful and extremely easy to deal with. Best invention ever. Who would have thought , pet insurance! It’s genius.
Insurer: Embrace
By: Kacee Ethridge
Great Service for my Puppy and Cat!
I've had Pets Best ever since getting my puppy. She's had her typical puppy things taken care of quickly and with very good communication when I had questions. When she got hurt I knew that's my insurance would come through! I'll update this if that changes but it's been a year with no issues!
Definitely recommend
I don’t typically leave reviews but I never had any issues with MetLife! I genuinely enjoy their great customer service and how they try their best to answer all of your questions, even the stupid ones! As a person who works in customer service, I typically stick to companies that have superior customer service. I discovered metlife because it was one of my former employer’s benefits!
Pets Best is awesome!
I’m so glad to have Pets Best insurance for my dog. You never know what’s ahead for your pet, and Pets Best took great care of us when my dog had an unexpected illness and injuries. Fast reimbursement for my veterinary expenses. Thank you!
Insurer: Pets Best
By: Barbara
Helping Journey
"Our beautiful samoyed Journey came to our family due to conditions that were not ideal for such a wonderful dog. Each time we had to contact Pet's Best, they explained clearly how the reimbursement would or would not be processed We have been fortunate that Pets Best has been so helpful to us during some serious times."
Insurer: Pets Best
By: Margaret