224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easiest Website to work on
Easiest Website to work on - never a problem
Insurer: Embrace
By: Mary Ellen Wack
Very easy to use the website and to…
Very easy to use the website and to upload and action a claim! The process was quick and I received a response quickly
Insurer: Pets Best
By: Olivia Hotar
Wonderful!!
I’ve been a Pets Best customer for 2 years now, and I can confidently say they have been absolutely wonderful. They’ve covered everything included in my plan without any issues, and their claims process has always been smooth and straightforward. Knowing that my dog is protected gives me incredible peace of mind, and I truly feel like they care about their customers and their pets.
Insurer: Pets Best
By: CC
Mrs
I’m very happy with payment received for our dogs BOAS surgery
Insurer: Pets Best
By: Anita
Find a different pet Insurance company
I paid my premiums EVERY MONTH for over 2 years. Difficulty with online claim filing (unable to upload documents) left me with 2 years of no help with vet bills. Finally customer service gave an email address. After spending hours sending all my ITEMIZED INVOICES FROM THE VET OFFICE, the claim was denied stating the invoices needed to be itemized??? I inquired about getting which invoices were unacceptable. Only response was that they were not itemized. APPARENTLY I HAVE DONATED $1000 TO PETS BEST IN THE PAST FEW YEARS. Please check out another company. Don't donate your hard earned money to this company, like I was forced to do.
Insurer: Pets Best
By: Terry
MetLife Pet Insurance
I have insurance through them on all three of my dogs. I find the insurance very affordable and easy to work with. This is the first time I’ve ever had pet insurance and after a year with them, I’m about to renew my policies. I never knew insurance could be so easy.
Foreign Body Surgery
My 7mo puppy ate a toy that morning and started instantly vomiting so I knew something was wrong. Brought him into my vet clinic and was able to do the surgery right then and there to prevent any illness or injury from prolonging the GI surgery due to non-existing funding because I had insurance on him. They even directly paid my veterinarian so I didn't have to worry about payment that day. Pets Best was a life saver...LITERALLY.
They make you pay a copay on your own money meeting your deductible
Not pleased
Insurer: Pets Best
By: K
Pets Best
Pets Best has an easy online claim process. The reimbursement is easy to understand. I feel great knowing I can provide my German Shepherd with the care she needs. I recommend pets best to all my friends
Insurer: Pets Best
By: Patty
Pets Best Insurance Experience Was Awesome
"We got our Pets Best insurance via a link from Progressive Insurance after seeing this as an option from our local Humane Society in Louisville, KY. The experience from start to finish, and then to filing our first claim for the very first vet visit was, quite simply, flawless. Very well done and I would highly recommend Pets Best to every pet owner."