223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amanda was great!
Amanda was very helpful, friendly and knowledgeable. She walked me through every step of the process answering all my questions along the way.
Insurer: Fetch
By: Tracy Albridge
Your insurance sucks
Your insurance sucks! How can you deny a claim for a one-year old puppy because of preexisting condition. She’s only a year old! I assumed since you were affiliated with USAA, that you were a reputable company. I was sadly mistaken.
Insurer: Embrace
By: Oscar Ornelas
Embrace was easy to with
Embrace was easy to work with and helped me file the claim and provide all necessary reports. Very pleased with the process from start to finish
Insurer: Embrace
By: David McCarty
Overall process very quick & easy
Overall process very quick & easy. Easy to submit claim; claims processed according to policy coverage, calculated accurately and paid quickly! Really appreciate the smooth experience so I can focus on getting my pet the care he needs.
Insurer: Fetch
By: Cindy P
You are awesome
You are awesome. Quick response. And settlement. I tell everyone they need to call you for insurance on their puppy.
Insurer: Fetch
By: Beverly
Claims pay very fast and with no hassle.
Claims pay very fast and with no hassle.
Insurer: Embrace
By: Denise Miller-Adams
Frustrating attempting to upload
List of conditions did not allow enough choices for me to choose what the reason was for me bringing her to the vet. Apparently my claim will now take longer due to not seeing a viable alternative on their list.
Insurer: Embrace
By: Colleen Cena
Nothing has improved since my last…
Nothing has improved since my last review and several communications with the Claim's department. I pay hundreds of dollars a month to insure 5 dogs thru this company. The majority of my claim submissions are put on hold or declined because the employees in their department are too lazy to look thru a whole invoice to find each dog's services. Most places do not give separate invoices for each dog-it is a single print out!
Insurer: Embrace
By: Shauna
Not Compassionate after Pet Passing
**EDIT: Spot did end up resolving this issue, including full reimbursement and a hand-written letter. It seems like customer support aren't all fully trained on handling end-of-life cases with compassion, while others do.** Although they were fairly quick to payout claims, they charged us for a month of service after our pet was put down *before* our renewal date for our next month. We were originally told that we wouldn't be charged if our pet passed but then were charged without a guarantee for a refund (which we hope to get). We wish that our claims were handled with a bit more compassion as our pet passing was very sudden and unexpected.
Insurer: Spot
By: Natalie
Great online experience
Great online experience, quickly reimbursement, awesome costumer service. thanks
Insurer: Embrace
By: Marina Soriano