224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First claim
I would think when I provided the files to Banfield that they might scan them into their computer system so they have a copy of my insurance even though I do the paperwork but so they would know what is covered. I also provided the first doctors report at eight weeks for my pop. it just seems there copy of that is also missing. They put the basics date of birth first appointment but they did. As far as I’m aware and what they know while talking to them prior to today’s appointment they provide excellent care at the Creekside location in Draper. I just expected more as far as knowledge of the puppies history and insurance coverage in their file.
Embrace really cares about my pet.
The web site is very easy to file claims and they have always been quick to respond and they explain everything in easy to understand terms.
Insurer: Embrace
By: Steve Banker
Pets Best, the very best
"I feel reassured that y'all always have my back when it comes to my dearest Angelwolf. I have been a client for years and will continue to be. Thanks for helping my dog live her best life."
Recent claim
My recent claim with pets best was processed within a few days with no questions asked. The reimbursement was exactly what I expected. Excellent insurance!
Insurer: Pets Best
By: Kristin
Highly Recommend!! 😊
"It's our 1st time using pet insurance and we are pleasantly surprised about the reasonable cost, as well as the efficient claims process start to finish! (If only HUMAN insurance was as easy!) I have recommended your company to several people!😊
Money hungry
Find a way to increase your premium each year and say they can decrease it if you decrease your coverage. Only filed one claim in the last year and I paid them more than they paid me. Emailed with complaint and Jeff/ Jess were of no assistance. They blamed it on state wide increase and inflation… but if it’s inflation then my coverage should also increase to ensure I can cover potential costs at a vet if needed. Just a money hungry company. Spending an extra $200 for same plan as previous year and no pet health changes. Also for claim submission on the app it’s all robot auto replies not a human.
Insurer: Lemonade
By: Ash
BEST DECISION
I had purchased pet Inurance for my Golden when he was just a puppy. I always tetter tottered with the thought of is it worth it. I am paying a premium and not even going to use it (but isnt that how all insurances work. You hope you don't need it) My 7 Year old boy was diagnosed with Lymphoma and heving insurance was the greatest blessing. It made all of my decisions regarding Testing and treatment alot easier. If I hadnt had the comfort of insurance I wouldnt have got to enjoy my boy for as long as I did. I also adopted a new puppy after the loss of my boy and I ensured him before I even picked hime up.
Insurer: Pets Plus Us
By: Erin
Easy to place a claim
I'm a first time Pet Insurance owner. After many dogs and lots of medical bills the coverage MetLife offered met all my needs at a great price point. With MetLife, the claim process was easy to use - the customer service reps were so helpful and caring, and the payout process was seamless. I'd recommend to all pet owners out there!
Insurer: MetLife
By: Michele
Easy to follow
Application process is easy to follow. I think that the drop-down menu options do not exactly cover what my dog went to the vet for, so I clicked on the best possible option. Even like that, I am uncertain about the yay or nay criteria. I wish there were more clarity. I've submitted my claims in the past and there has been no problem. I had several invoices and would have hoped to be able to submit all of them in one claim. I had to open a new claim for each invoice, which made the process a bit longer.
Insurer: Embrace
By: Veronica