224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Needs improvement
Website and app are difficult to use (very slow response times and glitchy user interface). Not sure the insurance is really worth the money for routine and minor vet bills, but it provides some sense of peace of mind in the event something really awful happens.
Insurer: Embrace
By: Nxn
It was totally effortless
It was totally effortless, very easy t summit my claim.
Insurer: Embrace
By: sara williams
So easy!
So easy, so fast, exactly what insurance is there for.
Insurer: Embrace
By: Abby Kirwan
Every call was thoroughly explained and…
Every call was thoroughly explained and the person was always courteous. I purposely waited until now to provide a review, AFTER I got my claim approved. Initially, the claim discussion revolved around a denial which led to down the why path since we had never used your services. This was a spleen removal surgery for my chocolate lab and one of your reps stated that due to pre-existing conditions it would be denied. Our question to you was “exactly what pre-existing conditions since this was the first and only spleen issue he had?” You mentioned it was due to a skin mass. Skin mass and spleen are not related. In the meantime I did look up your BBB score and you have an A so that was hopeful. Thank you for the services.
Insurer: Embrace
By: Zulma
So easy to use!
The app and administration of this insurance is so easy to work with. I submit my bill and within a week I have a reimbursement. Highly recommend spot insurance! Grateful to have it.
Insurer: Spot
By: Saras Chung
I brought my dog in for a routine spay…
I brought my dog in for a routine spay / neuter procedure. Bill was $1000 and the insurance paid $20. Don’t see how that’s not a covered service?
Insurer: Pets Best
By: Joe
Happy I chose Pumpkin for my dog!
I am extremely impressed and happy with the customer service and the quality, and quickness in which Daisy’s submitted invoices are processed. The insurance is top notch! Thank you!
Insurer: Pumpkin
By: Mimi Pizarro-Logsdon
Extremely easy to submit claims
Extremely easy to submit claims. Phone help was excellant. Great company.
Insurer: Embrace
By: Bo
Scam company
My dog ingested a foreign object from the trash, which caused him to vomit. Initially, he vomited a corn cob. Unfortunately, vomiting continued weekly, and the vet ultimately diagnosed him with pancreatitis. Treatment is ongoing, and we may need to perform X-rays. Pet Best Insurance deemed this incident not an accident and denied coverage. This highlights their tendency to find excuses to avoid paying claims. I strongly advise against purchasing insurance from them.
Insurer: Pets Best
By: Matt