223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This was the first time I’ve used pet insurance
This was the first time I’ve had pet insurance and made a claim. I listed every vet my dog had ever been to as requested. In processing my claim they requested records from all, which I certainly understand. However the various vet offices were apparently slow or not responding so I had to contact them for compliance. This went on for several months. When I called Embrace they confirmed just waiting on one vet, needed a diagnosis code. My little dog is going on 10 years, our vet pretty sure has Cushings disease. For me, the $50 plus per month for insurance just doesn’t seem worth it anymore. I’ll put in a savings account for her instead. I had a $500 deductible and the insurance company did eventually pay my claim over that amount. The company seems ok, just more of a hassle than I expected.
Insurer: Embrace
By: Vivian Ledbetter
Went to an emergency vet visit and had…
Went to an emergency vet visit and had no trouble getting reimbursed. Thank you so much and my puppy is fine ❤️
Insurer: Embrace
By: Eileen Capuano
good information on the site
good information on the site
Insurer: ASPCA
By: Donna Wilson
Knowledgeable and helpful for first…
Knowledgeable and helpful for first time puppy owner. She is patient and thorough!
Insurer: Fetch
By: RB
Phoebe
Just the quick response and streamlining the claim info. It was straightforward.
Insurer: Embrace
By: Martin
Good service
Pretty good customer service, care, and reimbursement. Submitting a claim is pretty easy, although the app is kinda trash, it always logs me off, so I'll have to find my password, so I just always log on with the Internet browser. Turnaround is fast, and contacting the team is also easy! Thank you for helping me take care of my bebes
Insurer: Embrace
By: Chantel
They covered everything we thought they…
They covered everything we thought they would. The only negative was that the site kept saying they were waiting for more information from our vet. When we finally called, we found out that they were waiting for their person to view our dog’s records because it was our first claim. Hopefully in the future it won’t take so long to be reimbursed.
Insurer: Embrace
By: Pamela Ethington
Very easy claim approva
Very easy claim approva
Insurer: Embrace
By: The Eat Well
There when I needed them
I've had Embrace Pet Insurance for years, but never made any claims. I just figured it was nice to have if anything were to happen. Unfortunately, something did happen. Very unexpectedly, and very suddenly, my dog got sick and had to be euthanized. I was able to file the claim quickly and 100% online and within a few days Embrace covered ~2/3rds of the total cost from her emergency visit. I was confused about the differences in coverage, apparently my pets don't have wellness coverage, and I'm not entirely certain what that is. It would've been a better all around experience if I Embrace had taken the time to educate me on that offering, but they still met my expectations once my dog's time had come.
Insurer: Embrace
By: Andrew Mcafee
Fantastic
This has been the best purchase as a pet owner I could have made. The first year it covered itself. My dog is 2 and recently had a bad experience. The bill was an unexpected $1700. Right after Christmas AND a needing a new oven. 😂. MetLife pays fast! Typically within 7 days. Their Customer Service is amazing and our fur babies have great care. I will always choose my pet over, well pretty much everything, but makes the stress less, especially when worrying about their care, that I can still play the mortgage after an unexpected vet bill!
Insurer: MetLife
By: Eileen