224,738+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,738 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not Dependable
I was issued reimbursement for my puppy on December 30,2024. I was told check was mailed out on January 3, 2025. Told to wait 7 to 10 business days which I did. No check. Called and was told to give it until the 17th of January but still no check. Called again and was told to give it until the 20 of January. Still no check. Called on the 21 of January and was issued a new check and now they have went from a check arriving in 7 to 10 days to saying it will be up to 20 business days for me to receive my check. I have direct deposit but yet they say they can’t put it in direct deposit because I didn’t sign up for direct deposited when I first did the claim. There is no way that it takes a check this long to arrive to anybody. This place is not reliable and I would advise people not to use this insurance for your pet cause you will not get your money back in a timely manner and they will feed you with false information about your reimbursement. This is my first and last time using this company and I have opted out of this service. Will not ever be using Spot again.
Insurer: Spot
By: Ebony Hall
Extremely difficult to deal with
If you have ample time to debate with these people and call in on every claim, resubmit every detail multiple times and waste hours or your life, it’s right for you. Your app needs more space to put in notes as a one liner description is inadequate since your team does not examine documents thoroughly. I have had to submit & appeal basically everything I did; To the point where I waited on all my claims to be completed before I made my call as I don’t have time to call on each and every claim every step of the way. Do not waste your money.
Insurer: Fetch Canada
By: Trista Alves
Best insurance for your pet
Pets Best is an amazing insurance for your pet. I’ve had to file two claims so far and they have covered both. It’s the first time I’ve ever gotten insurance on a pet and for my very first experience. It’s been really good.
Easy instructions to submit claim
Easy instructions to submit claim
Insurer: Embrace
By: scott milnes
FRAUD CAUTION
CAUTION DO NOT GO HERE. THEY COMMIT FRAUD. AND CHARGE FEES AND DO NOT REALLY DO THE LAB. THEY DOCUMENT FALSE REPORTS NEVER DONE IN PET CHARTS.
Easy to file, quick to receive a determination
It is very easy to make a claim with Pets Best. Many claims are reimbursed. When they are not, clear and reasonable explanations are provided to explain why the claims aren't covered.
Extremely helpful
Absolutely impressed with the detailed information and assistance provided!!
Insurer: Pets Plus Us
By: Cindy
Latest 1 comments
I am being charged 80$ and I do not have an account please refund my money and stop stealing from my account
Stitch
"My parents were able to take my dog to the vet while they "borrowed" him for a trip to the Eastern Sierras. We were able to update his rabies vaccination and get him licensed in our municipality shortly thereafter. Filing a claim with Pets Best was simple and claim was processed within a day. Aloha Dre!"
Happy fur daddy
When I Axel four years ago, I enrolled in Pets best pet insurance and have been extremely happy with the way they handle axles wellness visits in inoculations. The claims process is fast and easy to do and it dealt with extreme care and courtesy. Thank you for all you do and I will continue to use Pets Best pet insurance in the future.
Healthy Paws For the Win!
We have had Healthy Paws for our dog since we adopted him from the humane society when he was just a puppy. We decided to get insurance for him after the amount of money we spent on our first two adopted dogs toward the end of their lives. We figured one catastrophic event is all it would take to make it worth our while. We were correct! The first few years of his life we did not even meet the deductible - which was fine, that meant we had a healthy boy on our hands. Recently Lemmy (our dog) developed a limp that would not go away. We discovered he had a torn cruciate ligament in his knee. I did not do any calling ahead of time to make sure it was covered - which had me nervous. No need to be - Healthy Paws covered 80% of the surgery (minus our deductible) and all costs associated with it - except the exam - which is the plan we are signed up for. The premium has risen slightly every year with age, but that is to be expected. We love Healthy Paws!