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Hmmm…seems suspect
Submitting the actual claim was easy BUT you are required to select a diagnosis as part of the claim process. I feel like the options you have to select from all correspond to pre-existing conditions which could potentially result in your claim being denied without an actual review. I hope I’m wrong.
Insurer: Embrace
By: Michelle Huard
I would not hesitate to insure another pet with PetsBest! The peace of mind is worth it!
We switched 4 pets to PetsBest with an accident and illness plan a few years ago for peace of mind and fortunately haven’t had to use it until the past few months when one of my dogs started to decline. He ended up hospitalized for a few days and while there is always the worry of ‘are they going to actually cover it?’, knowing we had it helped us immediately get Anakin the care he needed without a second thought of the financial impact. We finally started the process of getting our pets medical records sent in and after calling customer service and speaking with an extremely nice and thoughtful representative, the process of getting years of records from multiple places emailed in was a breeze. The app is very easy to use and getting his invoices uploaded for claims was intuitive. My dog’s specific case wasn’t really a ‘check mark the issue’ option so having the fields to write in what was going on was helpful. Our claims so far did take a few weeks to be approved but I can understand why as his situation is complicated but I consistently got emails that apologized for the delay and that they were being reviewed. Anakin will need ongoing care for his medical issues but having PetsBest has truly lifted so much stress off our heavy shoulders while we navigate this. I know everyone’s experience with pet insurance is different but I truly would not hesitate to insure a pet again for the peace of mind. You just never know what could happen.
Insurer: Pets Best
By: Kaylee Stafford
It’s worth it!!
I have had pumpkin insurance since my pup was a little one :) I was skeptical if needing it until an emergency came up… Twice ! Both happening in a month span. I used their website to upload my vet invoices and within a short timeframe, I was met with an email in regards to my claim and the reimbursement made it clear that insurance for my dog had made it worth having. It’s easier than you would think! Choose Pumpkin for your pets!! You won’t regret it.
Insurer: Pumpkin
By: Cj Gibson & Texas
Your company takes great care of our…
Your company takes great care of our pets. Great customer service
Insurer: Embrace
By: Randy Dean
Easy to submit claim
Easy to submit claim - first time for me.
Insurer: Embrace
By: Debra Kamino
Great Option for Pet Insurance
Spot Pet Insurance has been a fantastic resource for our family, it’s saved us time and money allowing us to provide the best care for our dog.
Insurer: Spot Canada
By: Jordan Bytelaar
Fast processing no hassle with payment
Fast processing no hassle with payment
Insurer: Spot
By: David Silver
They lie so coverage is not provided
Allegedly the condition that my cat has is not covered. No one will tell you why, the doctor/vet office that did the incorrect coding, nor the date. I have already spent $20,000 of my own money to cover a condition that was preexisting a few days before the policy went into effect. I understood that and did not make a fuss out of it. Now, my cat has a condition that she has NEVER had and the company will not cover it. This insurance is just stealing your money every month and manipulates you into staying because “who knows what might happen”. Well things are happening and nothing is being covered. None of my friends have had issues with their pet insurance for the same case. This company is a fraud, they only care about your money and not your pet’s life. Avoid it, find a better insurance company that won’t waste your pets life nor money.
Insurer: Embrace
By: Antonella Lewent
First claim submission
This was my first time submitting a claim and it was super easy. Even my dog could do it. :) It really couldn't have been an easier process. With just a few clicks, I was all set. Really well designed process.
Insurer: Embrace
By: Stephanie Johnson