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Pet parents across the U.S. and Canada have left over 225,123 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Company/New issues with Pre Existing Condition
I have been a customer of Embrace for several years with great respect for this company and their caring for your needs and the needs of your pet. I had a dog that became very ill and needed emergency services. This company went above and beyond at 2 am to help resolve funding issues with the hospital to resolve my issue and saved the life of my dog. That friend passed away. We have adopted a 1 year old Shit Zu. He is a patient/customer of Embrace. This breed is well known to have periodic issues with skin issues and he had one minor issue of a skin infection from when he was housed in the shelter. The claims review has now disqualified any future claims that relate to a skin issue as a pre existing condition. I do not believe this is fair for me as a long time customer. I have given this companys information to dozens of people at the vets office, dog parks and other casual conversations. I fear this quality experience from issues in the past will now be in doubt if this bad customer service decision continues and I hope this isnt what the future looks with ongoing claims.
Insurer: Embrace
By: Joseph Wilson
First time submitting a claim
So far can't state whether I really like or dislike. This is my first time submitting a claim
Insurer: Embrace
By: Aina
It's so easy to submit claims
It's so easy to submit claims! I was surprised to receive my reimbursement so fast. I recommend Embrace for your fur babies. It gives you peace of mind.
Insurer: Embrace
By: Mayra Dominguez
The experience was very smooth
The experience was very smooth. My representative was very well versed and made the sign up process very simple.
Insurer: Nationwide
By: customer
This pet insurance is AWFUL!
This pet insurance is a complete RIP off, two dogs and paying over $120 a month for even the premium care and all of that, just to get back $25 on over $600 of a bill. WHAT A SLAP IN THE FACE. They DO NOT give you anything written that shows HOW they came up with that, and try to mess with you and never call you back when promise. Also, had to follow up 17 times in two weeks JUST to get an answer. They automatically send INCORRECT information out. STAY FAR AND CLEAR from this insurance that steals money!
Insurer: Spot
By: Ashley Milito
easy process and affordable rates!
easy process and affordable rates!
Insurer: Nationwide
By: Nigeria
Always Professional
Always Professional, Caring and Knowledgeable! Highly Recommend!!
Insurer: Prudent Pet
By: lfrongillogmail.com
Healthy Paws is the best Pet Insurance company for us
Healthy Paws has always been very quick to process claims. We never had to make a phone call because they do an excellent job of claim processing. We highly recommend Healthy Paws for all other pet parents.
Ease of making claim The only thing is…
Ease of making claim The only thing is they don't show for annual visit
Insurer: Embrace
By: Jean