223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great coverage, but
Strider's coverage was generally very good and claims were processed within 48 hours, but would prefer that items such as prescription foods and Veterinary-recommended supplements (those supported by medical documentation) would be covered.
Insurer: Embrace
By: LV Lisa
Great customer service
Customer sertvice Adnan was very knowledgeable and polite.
Insurer: Sonnet
By: John
Chubb bought and ruined Healthy Paws
Since Chubb bought them in April 2024 there's been a distinct shift in how they treat customers. They deny everything, claims people are downright rude and they've cut coverage and increased prices. No longer offer a 90% reimbursement. Max is 80% and it's more expensive than the 90% was. Go elsewhere. HealthyPaws is definitely no longer any good.
Insurer: Healthy Paws
By: Michael Murray
Great customer support
Great customer support; fast, knowledgeable and courteous agents.
Insurer: Sonnet
By: Onur Yazar
Stephy was very helpful in getting me…
Stephy was very helpful in getting me signed up for a policy for my new puppy. She was friendly and pleasant to speak with. Answered all my questions.
Insurer: Prudent Pet
By: pagottwiggmail.com
No issues with anyone I've dealt with
No issues with anyone I've dealt with, they are all kind and professional
Insurer: Sonnet
By: Daniella Cianciotta
Excellent service by Sonnet and their…
Excellent service by Sonnet and their employee named Aarti.
Insurer: Sonnet
By: Jubraj Odhra
Best Pet Insurance on the Market!
Best Pet Insurance on the Market!
Insurer: ASPCA
By: Tara
Frustrating Experience with SPOT Pet Insurance
After considering switching to SPOT for my pet insurance, I decided to test their service by submitting two claims. Both were denied due to "missing medical records," despite the fact that I had already provided the necessary documents from both myself and my pet's hospital. Even after having the claims reopened, they were ultimately declined again. Thankfully, I hadn't canceled my existing pet insurance, anticipating potential issues like this. Based on my experience, I cannot recommend SPOT Pet Insurance.
Insurer: Spot
By: Sergio Aguilar
Embrace denies claims for many reasons…
Embrace denies claims for many reasons of which you basically have NO WAY to argue and or appeal. They deny ALL the time. They take your money but do not pay. The refuse everything and you basically have no way to argue. Forget trying to email them or call them. "No-Reply emails" are always sent. I would avoid them at all costs. I was not reimbursed, did not have the funds to help my dog and hence he subsequently passed. Embrace does not care about you only your money. Embrace will of course respond stating they care but they don't. Don't believe them when they respond - they will continue to claim "Pre-existing conditions" such as a wart on your dogs skin as a pre-existing condition to a tumor. I kid you not! They are horrible
Insurer: Embrace
By: Matthew Rossi Rossi