219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worthless
If I could give no stars I would. Had the insurance for 2 years never filed a claim. Had a minor claim that was for less than $250 after my payment of deductible. Put me through so many hoops and I provided all the info requested as did my vet. After everything submitted they sent an email cancelling my claim??? I have never been more frustrated with a company.
Insurer: ManyPets
By: Brian Reese
My 10 yo dog passed on 10/4/24
My 10 yo dog passed on 10/4/24, the rep helped me with all the info I needed to process my claim, cancel the policy going forward and general info I needed. If I get another dog I will again use Embrace was coverage.
Insurer: Embrace
By: Peggy Sharp
Great choice for insurance
Timely refunds, friendly staff, quick and easy step by step claim forms. The website always says high call volume but you are waiting 5 minutes at most. Most of the time I called the call was answered right away. Also, seems like a mom and pop place because I was given direct email contact to the representative. He both times responded within the hour.
Insurer: Embrace
By: Aleah Bischoff
Great experience
Great experience. Extremely helpful assistance, easy to follow app and website and reasonable pricing.
Insurer: Embrace
By: Ad
I was misled
I was misled. It seems that there were so many things that are not covered. The representatives should make it clear to the new client what will be covered and not. Now I have to move the policy to another provider because wellness is only covered at so much
Insurer: Embrace
By: BAC
Concerns discussed and assistance given.
Great discussion with one of the customer service young ladies. She listened to my concerns and put me at ease. Very grateful I found this pet insurance.
Insurer: Prudent Pet
By: Susan Bethards
coverage options
I called to increase my coverage for my dog, but was unsure what the premiums would come out to be. Alana was a gem! She was so patient with every request I had, and she was super nice! She walked me through all the options I asked for and even told me about the fee I pay for paying monthly, which no one else had ever mentioned before. She really went into depth with our call today. She was great and made the experience seamless.
Insurer: Fetch Canada
By: Ivy
Paid in and got nothing out
Paid in and got nothing out, I think it’s a scam!
Insurer: Embrace
By: Chanel
Yes,the time it took to resolve our…
Yes,the time it took to resolve our claim, it seems like you were looking for reasons not to pay the claims
Insurer: Embrace
By: James