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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Well worth the money
Easy to use, submit and receive payment on claims. Have used for our dogs since 2018 and highly recommend it to all pet owners. You can customize your coverage to meet your needs and be sure your pets can get the care they need. You never know what your pets will do next - be prepared with Embrace!
Insurer: Embrace
By: Jennifer Griem
Above and Beyond the best Company…
My GSP has had several issues that are difficult to diagnose and we seem to be going through process of elimination with his Vets. There are no words to describe the help and assistance I have received from Embrace. They go above and beyond as far as customer service, prompt attention to claims and just all around a great company!
Insurer: Embrace
By: Ruth Nelson
Best Claim Process Ever!
I submitted a small claim knowing it would go against my deductible, but wanting to know how the claim response was. It was better than my own personal insurance in clarity, timeliness, and interaction with my (pet's) provider. Wow!
Insurer: Pets Best
By: Greg
Pets Best is the BEST
Tootsie is on thryoid medication which has been a lifesaver for her -- she has lost weight, has more energy, and is more alert. Having PetsBest insurance helps with monthly medication costs plus the periodic bloodwork. Every month I submit the claim and it is promptly processed and deposited into my checking account. PetsBest is the BEST! Thank you.
My pet and I are happy with your service
I have had my pet's insurance for a few months and I am happy with the service and how quickly they resolve claims.
Insurer: Spot
By: Jose Cano Aguilera
Avoid Embrace Pet Insurance
We had an incredibly frustrating experience with Embrace Pet Insurance. Their policy coverage made absolutely no sense. Despite paying thousands in premiums, none of the care for our two bulldogs was covered because they used "similar symptoms" from their initial waiting period to deny every single claim. They apply symptoms universally across all claims, which feels like a loophole designed to avoid paying out. What’s worse, our premiums went up mid-policy, adding insult to injury. When we decided to cancel, they tried to offer us an even higher premium to stay, that would cover more. It’s clear they care more about profit than providing actual coverage. I’m shocked that USAA refers them. Based on our experience and many similar complaints from others, I wouldn’t recommend Embrace to anyone. Save your money and find a company that truly supports pet owners. Embrace, you don't need to reply to this review. This is for others not you.
Insurer: Embrace
By: Juan Sanson
The claims I submit for my fur baby is…
The claims I submit for my fur baby is process within 30 days. The customer service team is helpful
Insurer: Spot
By: Venius Lawrence
Quick & easy
Quick & easy. Telephone assistants very knowledgeable who answer promptly and easily answers questions. No need to constantly repeat yourself.
Insurer: Embrace
By: JK
We had a very catastrophic event with…
We had a very catastrophic event with my dog. After surgery and hospital the cost was over 14k. They reimbursed me just at 12k. I felt the claim was handled very expeditiously and fairly. Unfortunately our dog passed in recovery :(.
Insurer: Embrace
By: William McCourts