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Waiting since 2.5 months for claims processing
Disappointing Post-Sales Experience My experience with their post-sales service has been incredibly frustrating. Despite making numerous calls and sending recurring emails to their customer service team, my claims remain unprocessed. Each time I contact them, only some issues are addressed, and I'm still waiting for resolution on several claims since September 2nd. Today is 15th of Nov and solely 1 claim out of 10+ is finalized. It seems like there might be an internal tactic to delay payments, as this isn't the first time I've encountered such issues. Additionally, their prices have been escalating significantly each year, which only adds to my dissatisfaction.
Insurer: Embrace
By: Vara
Trupanion doesn't dodge reimbursements like other plans
I have had Trupanion policies for almost 10 years. They have always come through with honest determinations of my claims. Having paid the premiums for years for healthy pets, knowing Trupanion doesn't try to dodge reimbursements is such a good feeling when my fur babies need medical attention!
Insurer: Trupanion
By: Susan
By far the best pet insurance you can…
By far the best pet insurance you can get. It can be difficult sometimes when establishing your vet with your insurance but it is SO WORTH IT. The reps are always kind and quick to help when I call with a question.
Insurer: Embrace
By: Ashley P
Rates DOUBLED
At our renewal, our rates DOUBLED- even for a puppy that reached one year old at renewal time with NO claims or pre-existing conditions. Shop around- there are better alternatives than Embrace.
Insurer: Embrace
By: S D
Positive experience with Trupanion
Trupanion covered my cat’s issue with weight loss. Provided the invoice and paid the deductible and Trupanion reimbursed me for the change. They were very efficient in the processing of the claim. The claims reps were very compassionate and helpful.
Insurer: Trupanion
By: Denise
Outstanding Pet Insurance
My dogs have been covered by Embrace Insurance for many years, and I’ve been immensely grateful for the peace of mind and Embrace’s terrific customer service. Financials are handled efficiently, questions are answered quickly and knowledgeably, and customers are treated thoughtfully at times that are often very stressful. Embrace Pet Insurance gets my heartfelt recommendation!
Insurer: Embrace
By: Luisa
Good turnaround time
My claim was reviewed quickly and I was reimbursed with an explanation of benefits that was simple to understand.
Insurer: Fetch
By: Kris
Good turnaround time
My claim was reviewed quickly and I was reimbursed with an explanation of benefits that was simple to understand.
Insurer: Fetch
By: Kris
Good turnaround time
My claim was reviewed quickly and I was reimbursed with an explanation of benefits that was simple to understand.
Insurer: Fetch
By: Kris
Good turnaround time
My claim was reviewed quickly and I was reimbursed with an explanation of benefits that was simple to understand.
Insurer: Fetch
By: Kris