223,704+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,704 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not getting what we pay for anymore
We've been using Embrace for years and what used to be top tier service has significantly degraded. The website has issues, the call service is always overloaded, and I feel like they're more willing to fight us on coverage. This is one of (if not the) most expensive pet insurances out there and I once justified it by everything it offers but that seems to be changing.
Insurer: Embrace
By: Adam Davis
The claim process is very straight…
The claim process is very straight forward and easy
Insurer: Spot
By: Meggy Chen
Hard to determine what is covered and…
Hard to determine what is covered and what is not. When you decline something at least send a email explaining why I shouldn't have to call.
Insurer: Spot
By: Jon Shean
My claim was processed quickly and…
My claim was processed quickly and easily
Insurer: Fetch
By: Deborah Hall
Extremely Disappointed
I was extremely disappointed that Embrace did not cover my cat, Leo's, emergency room visit this past December. Embrace claimed it was a pre-existing condition. Leo had impacted feces and was treated with a laxative - it was a much different ailment than he had earlier - one and half years ago! Previously, "formed feces not present." Gastroenteritis is an umbrella term covering many types of stomach/colon/bowel distress.
Insurer: Embrace
By: Terry Roberts
Easy Process
The process was very easy and the response was quick.
Insurer: Embrace
By: Nelly Englund
I think that all the preventative costs…
I think that all the preventative costs should count for at least some of the deductible. The dogs could be sick from not doing those things and you cover sickness right? I thought that after the deductible was filled, you paid 80%. I received about 171.00. That isn’t 80% of the remaining 289.00. Can you explain please?
Insurer: Fetch
By: Suzanne Bruno
Communication and quick response to our…
Communication and quick response to our claim.
Insurer: Fetch
By: Ember
Rowdy’s obstruction & healing
My dog, Rowdy, had a partial obstruction in his bowels, so It was a very stressful time for me; fetch communicated my claim status, and paid my claims in a timely manner. It was very reassuring to know that if anything else happens to my dog, I have fetch to help me out.
Insurer: Fetch
By: Kelli