223,704+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,704 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,704 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,969 reviews

4.9
Healthy Paws

11,355 reviews

4.9
Fetch

5,892 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,322 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 21, 2025

Monthly payment tripled

I have been with this company since the 90's. My recent experience has been nothing short of a horror show. I have had a small mixed breed since 2013. Accidentally, my vet sent a document stating my dog was a bulldog, and my monthly payments went from $186 to $486. It is now 3 weeks later, seven emails from my vet stating their clerical error, 5 customer service agents at Healthy Paws (useless), two customer service liaisons at Healthy Paws (broken promises), and my monthly payment is still $486. Tomorrow, I will make my eleventh phone call to a Healthy Paws useless agent, telling my entire story again because this company doesn't allow you to speak to the same person and I probably will get nowhere. There is no one I can call to fix this problem. After my 15-year-old dog passes, I will never go back to this company. There are plenty of dog insurances out there.

Insurer: Healthy Paws

By: Caliope Archon

January 20, 2025

Reimbursement was done very quickly.

Reimbursement was done very quickly.

Insurer: Pets Best

By: Matthew Rinker

January 20, 2025

Slow website

Slow website. If I am paying just for illness and not for wellness at this rate, I am cancelling asap.

Insurer: Fetch

By: Marci

Verified January 20, 2025

Reps are personable and true. Cheap, Effective, Reliable.

Reps are fantastic to work with. Very personable and do not give the "corporate insurance" vibe. They allowed you to make the plan that works best for you and their turnaround time to get you reimbursed is within a week, which is fantastic.

Insurer: Prudent Pet

By: njstrickleroutlook.com

Verified January 20, 2025

Delaney

Your young lady named Delaney was so informative and helpful. Just the way a customer service representative should be to make a good impression on a new customer. She was very informative and helpful answered all my questions in such a nice manner. If she is any indication of how your company works, I already love it.

Insurer: Prudent Pet

By: Sandra Mellen

January 20, 2025

Always there when my dog need it

Always there when my dog need it

Insurer: Pets Best

By: william martinez

Verified January 20, 2025

Using Spot was easy and reduced the…

Using Spot was easy and reduced the stress of managing the care of our pet who was involved in an unexpected incident. It was easy to provide the receipts and responses were prompt and as we expected, without complications.

Insurer: Spot

By: customer

January 20, 2025

Dropped us and wouldn't reinstate…

Dropped us and wouldn't reinstate because of age of dogs and living in California. Spoke with managers, non-negotiable despite having this insurance for 2 dogs for years and had never submitted a single claim. So don't even bother with this company.

Insurer: Embrace

By: Rutie Lannon

Verified January 20, 2025

Fast and easy

Fast and easy

Insurer: Spot

By: Deborah Deschenes

Verified January 20, 2025

100% TRUST your pet with FETCH!

I have to say. When you sign up for pet insurance, we are mostly all skeptical. Our big boxer boy, Lincoln, has had to have two life saving surgeries. Both non related. When you are getting that type of news with your pet, you will do everything to save them. Then you hear how much it will cost. Most families have to decline to save their family pets because it’s just simply unaffordable. THANK GOD FOR FETCH! BOTH times, fetch was so swift to get our paperwork, so they could get started on it right away. In the back of my mind, I’m like here we go…. Something will happen, some fine print and insurance won’t help. I was completely wrong. I’ve already gotten two family members to sign up. To put it in perspective. Link had surgery about 9 days ago. Money is already deposited, covering his surgery. Both life saving surgeries were treated the same way. Thank you Fetch. More importantly, thank you to the immense empathy from customer service when you are in this situation. You can upload everything through the app. But I did have to call one time, could barely speak from being so upset about Lincoln, and the lady who helped me over the phone made it to where I barely had to speak. I wish I knew her name. She carried the weight of the questions I had and I will forever be grateful for her. We have 4 dogs and they ALL have insurance through Fetch. I’m blown away by their speed and care.

Insurer: Fetch

By: Angela

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