223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace
I haven’t had to submit many claims yet thankfully, but as my cat gets older it happens more and more. I used to worry about having to agonize over vet bills and extra costs as he got older, but he’s the first pet I’ve had insured. With Embrace the worry about any costs associated with taking care of any illnesses or accidental injuries is removed, and I’m allowed to make decisions about his care based on what’s best for him - not what I can afford.
Insurer: Embrace
By: BG
everyone is very helpful and claims are…
everyone is very helpful and claims are so easy
Insurer: Spot
By: Daphney Cadatal
Premium increase is outrageous
I’m searching for new pet insurance. My dog, who has never been sick or had any claims filed, is 10 years old. His monthly premium just got increased from $86 to $188. This is beyond ridiculous.
Insurer: Embrace
By: Leslie Quinn
Rate increases more and more
I have not had any issues with a claim being denied, or a delay in reimbursement. My biggest issue with Fetch is how much my monthly rate has increased over 5 years. From when I first enrolled to the new annual premium I've just received, I am paying 78 dollars a month more and $1000 more annually. It's becoming unsustainable and I feel that I am penalized for making any claims because you get a 10% penalty for reimbursement over $250.
Insurer: Fetch Canada
By: SM
Was so easy to submit a claim
Was so easy to submit a claim, and customer service is great if needed. So nice to speak to a person
Insurer: Embrace
By: Kimberly Pyfrom
Renewal cost
I was surprised how much Chief's policy went up upon renewal. It was more than expected. I'm on a fixed income so I need to watch how monies are spent. I've been happy with the coverage.
Insurer: Fetch
By: Barbara McGuire
A Must Have for Pet Owners
I am so pleased with Embrace Pet Insurance. I have filed two claims that were addressed promptly and fairly. My dog could not have had the care he received without this policy- worth every penny! I will never have a pet without Embrace.
Insurer: Embrace
By: R Taylor
Quick, Easy, and Convenient!
Embrace filled my claim very quickly and the pet hotline was life saving! The entire process was simple and straightforward
Insurer: Embrace
By: Theodore Longlois
Very dissatisfied with the claims…
I’m extremely disappointed with the claims process. It took far too long to resolve in my opinion. They don’t tell you that the first claim can take a couple months because they don’t include any weekends or holidays in the amount of time they say they need for reviewing. The lack of communication was unacceptable. I had to take it upon myself to figure out that they needed additional information because no one reached out to inform me. There was no clear guidance, no follow-up, and no sense of urgency from their team. It felt like they didn’t care about my time or the stress the delay caused. A simple call or email would have resolved things much sooner. This experience has been frustrating, and I expected better service. I hope they improve their communication and efficiency for future customers. I am very satisfied with each customer service rep that I have encountered as they were polite and kind with each call I made.
Insurer: Embrace
By: Danielle Oppedisano
Filing a claim was easy
Filing a claim was easy. Review and reimbursement was fast and efficient.
Insurer: Embrace
By: Elizabeth Baumgarten