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Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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expect to lose money, be ignored, be treated unfairly
Very unfortunate to have to write this review. Embrace Insurance's #1 job is to find ways to deny your insurance claim. Found this out the hard way. This shady business will find every single possible reason and scrape the scum of the earth to decline your insurance claim. I can't believe how unreasonable they are. I have never ever came close to getting any reimbursements despite working with our vet and their team, providing all documentations, AND even getting a formal letter from our vetenarian stating our cat's symptoms are unrelated to pre-existing conditions. They still denied us! Not even one reimbursement from the multiple treatments we had. These guys are nuts. Total scammers!! Beware!!
Insurer: Embrace
By: Sam K
I have been with embrace pet insurance…
I have been with embrace pet insurance for two years for three cats and so far it’s been great. They make really easy to file a claim simply upload to their site. Once it’s uploaded it take a few days to get reimbursed. The entire time you can look on the site for updates. They offer a discount for multiple pets.
Insurer: Embrace
By: Vanessa .
Quick and easy to submit a claim.
Quick and easy to submit a claim.
Insurer: Embrace
By: Swolin
The policy was explained really well.
The policy was explained really well.
Insurer: Nationwide
By: ALLAN COTTA
Very disappointing
Very disappointing. This is the first time I've checked into pet insurance. I knew that my parrot's pre-existing condition would not be covered, but I was disappointed when Nationwide told me they would not cover any of his medical expenses.
Insurer: Nationwide
By: Nancy
Amanda gets 5 stars!
Amanda was incredible. She was so kind and knowledgeable and very personable. I’m so glad she took my call.
Insurer: Fetch Canada
By: Brittany
VERY DIFFICULT TO GET INFO TO LOAD
VERY DIFFICULT TO GET INFO TO LOAD
Insurer: Embrace
By: customer
I love that it is easy to submit…
I love that it is easy to submit invoices for my pet care. Embrace takes care of the claims in a timely manner. Thank You, Embrace
Insurer: Embrace
By: Nikki
Daniel has amazing customer service
Daniel was very helpful and knowledgeable! He made sure I knew everything I was signing up for while also making sure I was aware of what was not included so it wasn’t a surprise later on, all while keeping the call quick and efficient! He was so friendly and I would recommend him to any of my friends who decide to get pet insurance in the future. I hope you guys recognize great talent like him!
Insurer: Nationwide
By: Rebecca
I really appreciate the personalized…
I really appreciate the personalized service and communication from the representative I worked with. I believe his name is Clint and he is incredibly helpful and personable.
Insurer: Nationwide
By: customer