223,403+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,403 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,403 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,966 reviews

4.9
Healthy Paws

11,344 reviews

4.9
Fetch

5,859 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,292 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 23, 2025

Every call was thoroughly explained and…

Every call was thoroughly explained and the person was always courteous. I purposely waited until now to provide a review, AFTER I got my claim approved. Initially, the claim discussion revolved around a denial which led to down the why path since we had never used your services. This was a spleen removal surgery for my chocolate lab and one of your reps stated that due to pre-existing conditions it would be denied. Our question to you was “exactly what pre-existing conditions since this was the first and only spleen issue he had?” You mentioned it was due to a skin mass. Skin mass and spleen are not related. In the meantime I did look up your BBB score and you have an A so that was hopeful. Thank you for the services.

Insurer: Embrace

By: Zulma

Verified January 23, 2025

So easy to use!

The app and administration of this insurance is so easy to work with. I submit my bill and within a week I have a reimbursement. Highly recommend spot insurance! Grateful to have it.

Insurer: Spot

By: Saras Chung

January 23, 2025

I brought my dog in for a routine spay…

I brought my dog in for a routine spay / neuter procedure. Bill was $1000 and the insurance paid $20. Don’t see how that’s not a covered service?

Insurer: Pets Best

By: Joe

Verified January 23, 2025

Easy

Easy, helpful and clear

Insurer: Spot

By: Reganne Camp

Verified January 23, 2025

Happy I chose Pumpkin for my dog!

I am extremely impressed and happy with the customer service and the quality, and quickness in which Daisy’s submitted invoices are processed. The insurance is top notch! Thank you!

Insurer: Pumpkin

By: Mimi Pizarro-Logsdon

January 23, 2025

Extremely easy to submit claims

Extremely easy to submit claims. Phone help was excellant. Great company.

Insurer: Embrace

By: Bo

January 23, 2025

Scam company

My dog ingested a foreign object from the trash, which caused him to vomit. Initially, he vomited a corn cob. Unfortunately, vomiting continued weekly, and the vet ultimately diagnosed him with pancreatitis. Treatment is ongoing, and we may need to perform X-rays. Pet Best Insurance deemed this incident not an accident and denied coverage. This highlights their tendency to find excuses to avoid paying claims. I strongly advise against purchasing insurance from them.

Insurer: Pets Best

By: Matt

Useful
January 23, 2025

Have had Embrace for several years and…

Have had Embrace for several years and never had a problem. Best insurance you would ever need.

Insurer: Embrace

By: J J Smith Sr.

Verified January 23, 2025

Better than expected

Fairly easy to submit a claim and they give you many months to file. I prefer checks sent over electronic transfer, and the checks arrive in approx. 2 weeks-this is reasonable. Recently, our elderly cat became very ill costing over $3000 in a couple of months. Spot Insurance covered most of these bills without hassle. We are on the 20/80 plan, and in the end, approx 70% of what the vets charged was covered. The four stars instead of five is because of the 50% increase of my premium this year on our dog that has had few claims in 4 years. Additionally, we have the platinum wellness plan which I thought should factor into not having large premium increases. Next year, we may cancel the platinum wellness plan add on because it only makes sense if you have a dental cleaning, and Spot only covers $150 toward the dental cleaning. Dentals cost between $400-800 at most clinics. At least consider counting the overage toward the deductible. The vet bills have not doubled in one year, so I don't understand the rational here and none was provided.

Insurer: Spot

By: JC

January 23, 2025

they ask for a reason for the claim but…hard to address claim issues

they ask for a reason for the claim but only give you some choices, none of which resemble the reason for the claim. They simply don't let you say what happened. This is done so they can say that a condition exists which it was just an injury.

Insurer: Embrace

By: Erik Hoffer

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