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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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This is an awesome company
This is an awesome company. Everytime we go to the vets, they cover as they say they will.
Insurer: MetLife
By: customer
Insuring my young dogs was the smartest…
Insuring my young dogs was the smartest thing I've done! One dog hasn't needed it, but the other has—and SPOT handled our claims quickly and efficiently. I'm a huge fan and highly recommend them!
Insurer: Spot
By: Rebecca Ryder
Upfront and easy to understand and very…
Upfront and easy to understand and very quick
Insurer: MetLife
By: Kullenia Barker
Claims process is quick and easy
Claims process is quick and easy. Customer service is fabulous.
Insurer: MetLife
By: Bryan McIntyre
Claim process
My little guy needed to get neutered this year , after going through the process I submitted all claims and they were promptly evaluated and the reimbursement processed timely. I am very happy with the easy process. The app is very intuitive
Insurer: MetLife
By: Yani
It was a simple process
It was a simple process
Insurer: MetLife
By: Michael Andrus
Pets Best Insurance service.
Typically, I include the SOAP notes with my claims to avoid delays. However, I haven't been doing that lately. I appreciate the updates from PetBest regarding the status of my claims. Some of the delay could be due to the Vet Center being busy. Pet Best has polite and respectful customer service. They are supportive and responsive
This was quick and so easy
This was quick and so easy. I have other pets covered by this insurance and it has saved me so much money and aggravation
Insurer: MetLife
By: Jenny Baronsky