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Did respond and explain claim
I submitted several invoices at one time and they were mostly processed quickly. One of them needed clarification because it was part of an existing illness however a 2nd deductible was taken out. I have explained the situation 2 times through the system and have yet to get any response. Update - I was finally contacted and the situation was explained that one claim was a pre-approval and one was the actual charges. Not clear up front - why not use the same claim number?
Insurer: Embrace
By: Dean Gardner
Seamless Claims
Had to put in a claim for medicatiopn and it was also smooth and seamless. Thank you for all your hard work for us customers!
Insurer: Embrace
By: Tammie Wasinger
First time I had to use it…
First time I had to use the insurance and the process was very smooth and clear. Communication was great!
Insurer: Embrace
By: Carmen
INCOMPLETE COVERAGE
HORRIBLE coverage--hardly covers anything and this company has the gall to charge customers $127 per month! Absolutely USELESS insurance! Additionally, keeps hounding customers to submit health records even when customers have submitted all health records and STILL hardly covers anything, which ends up costing consumers MORE money than not having insurance.
Insurer: ASPCA
By: Michael Broschi
Becoming less and less impressed with…
Becoming less and less impressed with Embrace. They make the pet parent jump through hoops and resubmit documentation that's already been submitted and then make it sound like it's the pet parent's fault.
Insurer: Embrace
By: Jonny Davila