221,036+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,036 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They are easy to do business with, but their prices are high
Insurer: ASPCA
By: Tara Kelly
Great Service
The agent I talked with was very helpful and knowledgeable in adding my new adopted senior pet.
Insurer: ASPCA
By: Carroll Ferguson
This is my first time using this dog…
This is my first time using this dog insurance, but I do need someone to send me a card show proof so that I can use it to pay and see what it is all about
Insurer: ASPCA
By: Annie Livermon
Saved my horses life
Saved my horses life! I’m a small animal emergency vet tech and it’s difficult to find insurance that covers horses but I was able to go forward with emergency surgery since I was backed by the ASPCA insurance! Forever thankful.
Insurer: ASPCA
By: Sarah Skoronski
Medical history
When signing up, I promptly submitted all medical history documentation. I wanted to make sure I know all pre-existing conditions. They kept delaying reviewing the documents while having no problem taking my money for premiums. At some point, it got ridiculous and I canceled. What a waste of time and money!
Insurer: Embrace
By: Natalya Vlasyuk
The 1 star ratings are generous
The 1 star ratings are being very generous. I don’t have time to write a detailed review because I need to use my morning trying to get re insured after they cancelled my policy. All started with having my wallet stolen and had to cancel my credit card. Called them and explained. They told me everything is decided by computer. Cascading customer support failures and misinformation given at every turn. Avoid this company at all costs.
Insurer: Sonnet
By: Mike D
One word Review only !!!!!
One word Review only !!!!! Stepanie was PURRRFECT !!!!!!
Insurer: Prudent Pet
By: robertoraszgmail.com
BIRTH DEFECTS AND CONGENITAL ARE PRE-EXISTING
I bought this insurance because they claim to cover hereditary/congenital. Well that is a load of garbage. My dog had a very rare skeletal muscle hamartoma - it was congenital (as he was born with it) as well as Von Willebrand. Now at the time I got the insurance I was only aware of the Von Willebrand's but they told me it would be covered. Well we submit for his surgery to have his throat mass removed after waiting on a final histopathology only to be denied. They deemed it PREEXISTING. of course it was preexisting it was congenital. He was born with it.
Insurer: MetLife
By: michele
A Lifesaver!
I cannot praise this company enough. I never imagined having two puppies with major issues arise in their first year of life. One of them has an autoimmune issue that has resulted in several ER and specialist visits. Pets Best covered everything as promised. The other puppy fractured both of her front legs, then managed to somehow rebreak one of them. The one that rebroke turned into complication after complication. Pets Best has covered more than I ever imagined. Surgery after surgery, ER visits and follow ups with the specialist and rehab vet. Medications have also been covered. I'm beyond grateful for Pets Best for taking the financial stress out of caring for these little dogs that have had so many problems. The claims are processed in a timely manner always within the time frame promised at the time the claim is submitted. I couldn't be happier with our experiences so far. I recommend Pets Best to everyone that has a pet.
Insurer: Pets Best
By: Mary
Never Had an Issue with Pets Best
They are a good, responsive group. I had a few instances of working with a customer service agent on the phone and they quickly resolved my issue. Claim filing is easy, the benefits are explained and reimbursement is quick. Only con is that they are expensive, but I did the top tier plan, which is worth it, especially if you have a senior dog.
Insurer: Pets Best
By: Trish