218,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My first claim
My first claim was reviewed and processed promptly. The online form made it easy to submit and emails kept me updated on the status of the claim. Knowing how frustrating insurance companies can be to work with, this was a pleasant surprise!
Insurer: ASPCA
By: ElizaR
So easy to file a claim on line
So easy to file a claim on line. Fast response. Excellent customer service.
Insurer: Spot
By: customer
Excellent Service
The person who helped me out was quick to assist and answer all my questions.
Insurer: Prudent Pet
By: customer
Not very happy with Pets Best coverage
Not very happy with Pets Best coverage. I switched from Nationwide Pet unfortunately due to my employer contract changing. The reimbursement is not even as high and I'm finding charges deemed not covered now when they were with Nationwide. I picked the best policy with PB for reimbursement and still only get about 50% of my payment reimbursed back unlike 80-90% with my old policy. Just sad.
Insurer: Pets Best
By: gina
amazing customer experience
we have been really happy so far - it’s been 3 years
Insurer: Pets Best
By: sindhu metpalli
All of these pet insurance companies are a Scam.
All of these pet insurance companies are scams. They wouldn’t even pay for end of life treatments because my deductible hadn’t been met, after paying premiums monthly for 7 years. You’d be better off just saving money every month.
Insurer: Pets Best
By: Jennie Blaha
The process was easy to do
The process was easy to do. I just submitted
Insurer: Embrace
By: Nina
This is the most worthless insurance I…
This is the most worthless insurance I have found. They make it very difficult to complete a claim. I have two Goldens each had an Episioplasty. ( diagnosis not on their drop down menu). However, one dog had surgery last year and it was paid after several attempts to get them to review vets documents which they had. This year other dog had same surgery and I know they have vets paperwork but have not agreed to pay claim.
Insurer: Embrace
By: Tomkat
excellent service
My young chhuahua need emergency treatment for ingesting something and this emergency hospital got him over his issues in less than 24 hours. Glad I had Met Life Pet insurance to cover most of the cost in a speedy, effective way
Puppy’s vet visit.Filing my claim was easy and payment…
Filing my claim was easy and payment was prompt.
Insurer: Spot
By: Sue