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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Prompt reimbursement
Prompt reimbursement, easy to file claims. Very happy with my pet insurance.
Insurer: MetLife
By: customer
Awesome customer service!
I have used Healthy Paws for several years with both of my dogs and have made a couple of claims. Each time the process is quick and easy and they respond very fast and send the reimbursement within days. Highly recommend!
Insurer: Healthy Paws
By: Kimberly Kline
easy to get started
easy to get started
Insurer: MetLife
By: danyelle carnell
Quick claim review/easy process
Quick claim review/easy process
Insurer: Spot
By: Jennifer Mimoso
Claim experience is simple and quick!
Claim experience is simple and quick!
Insurer: MetLife
By: customer
Wow! Excellent insurance! Highly recommend!
I’ve had Healthy Paws Pet Insurance for several years after switching from another company whose prices got way too high. Thankfully, I never had to make a claim until now. My dog had 2 emergency GI events occur with a week of each other. And EVERYTHING that should have been covered was. And it was done so simply and quickly. I’m very grateful and thankful to Healthy Paws for allowing me to totally focus on my dog’s health and not the finances of it all.
Insurer: Healthy Paws
By: Beth
Feeling Scammed by Embrace‘s Crooked Wellness Policy
If I could give negative stars, I would. After a simple miscommunication between my husband and me, we realized that neither of us had submitted the receipt for our pet’s tick and flea prevention — something covered under our wellness plan. We pay $225 (split over 12 months) for $250 in annual wellness coverage. Unfortunately, Embrace requires all wellness claims to be submitted within 60 days of the policy renewal date. Because we discovered the mistake after that deadline, Embrace refused reimbursement and kept the $225 we paid. This policy feels intentionally deceptive — a crooked setup designed to profit from policyholders’ honest mistakes. It’s an unreasonable, customer-unfriendly practice that punishes loyalty instead of rewarding it. My advice: stay far away from the Embrace wellness plan. The tiny $25 “benefit” isn’t worth the risk of dealing with such rigid, unforgiving policies built to take advantage of policyholders.
Insurer: Embrace
By: Eryn
It’s just very easy to use.
It’s just very easy to use.
Insurer: MetLife
By: DS
Our rates have doubled
Our rates have doubled. Talked with one of their reps and felt VERY gas lit. It's a bait and switch.
Insurer: Trupanion
By: Jane