Masters of not reimbursing veterinary fees
After having the experience of submitting several claims I can only warn any potential customers to avoid this company like the plague. They are masters of always finding a way to deny your claims and to pay for the cheapest items on your invoice. For example my dog had an eye condition and they covered almost nothing after the deductible was applied, then whe I went to see a specialist and paid close to $600 for the consultation, procedure and medications they covered ony $60 claiming the the Ophthalmologist consultation was not covered!!!
And by the way their decision CANNOT be appealed. it's FINAL.
Stay Away, you are hereby warned.
- INSURER:
Trupanion
- POSTED: 09/13/2022
- BY: raphael
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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I recommend Trupanion every chance I get.
I recommend Trupanion every chance I get. Quick service, fair claims adjusting, wonderful coverage!
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Alicia
- BREED:
- AGE OF PET: 0 - 3
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Best pet insurance ever!
The online tool is so easy to use! Reimbursement is very fast! I am very pleased with this insurance!
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Camie
- BREED:
- AGE OF PET: 0 - 3
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staff have always been friendly and knowledgeable.
staff have always been friendly and knowledgeable. have never made a claim yet so can't rate on anything else
- INSURER:
Trupanion Canada
- POSTED: 09/12/2022
- BY: Karen
- BREED:
- AGE OF PET: 7 - 10
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Becca and the other team members are so easy to talk to and they share how much they care about your pets.
Becca and the other team members are so easy to talk to and they share how much they care about your pets. It's always a great experience.
- INSURER:
Trupanion Canada
- POSTED: 09/12/2022
- BY: Charli
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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There is always room for improvement.
There is always room for improvement.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Denise
- BREED:
- AGE OF PET: 7 - 10
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It was easy and quick.
It was easy and quick. Thank you.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Terry
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is the best pet insurance and their employees are friendly and personable.
Trupanion is the best pet insurance and their employees are friendly and personable.
- INSURER:
Trupanion Canada
- POSTED: 09/12/2022
- BY: Katie
- BREED: American Pitbull Terrier
- AGE OF PET: 0 - 3
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Kathy and all of the Trupanion staff are knowledgeable friendly and very enthusiastic to help.
Kathy and all of the Trupanion staff are knowledgeable, friendly, and very enthusiastic to help.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Bryan
- BREED: Maltese
- AGE OF PET: 0 - 3
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