218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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PetsBest never honored the claim.
I have spent over 700$ paying PetsBest monthly, but they never processed my claim. I gave up after waiting for over a month. During this time I got about 7 e-mails from them stating that they are waiting for the records. I have explained to them many times that my old vet clinic closed and I went to another one for the first time. They kept sending me generic apologies and requests for records that do not exist. I have filed a BBB report and reported them to the Department of Insurance. I will never do business with them again. Do not recommend!
Insurer: Pets Best
By: Sky
Really supportive
Supported me a lot when my cat had the anemia and needed blood transfusion. They proceed claims very fast and ensure the 80% coverage with a reasonable deductible.
Excellent experience
Excellent experience! So far, I have a great experience , costumer service is very nice and professional and they are paying the claims very fast ! Totally recommend.
Insurer: Embrace
By: Rosana sione
The best service!
Every time I’ve called with any sort of concerns they are able to help me figure it out quickly and they are extremely kind and super helpful. I’ve been with them now 4 years since I got my pup.
Insurer: Embrace
By: Tony Nguyen
Fast and friendly service
Fast and friendly
Insurer: Spot
By: richard pender
Easy to use & prompt service
Claims submissions are easy and payment returns by direct deposit make the process easy. I receive consistent notifications of the progress of my claims and prompt credits.
Insurer: Embrace
By: PJN
Satisfied
Very quick with claims and the app is easy to use and it’s easy to submit.
Insurer: Spot
By: Rosie Adams
Happy with Embrace Pet Insurance
It took a couple months from the time I submitted my first claim and when I received my first payment from Embrace, but all claims after that were paid very quickly. Having my payments made by direct deposit is very convenient. The process of filing claims is easy, and sending documents is easy. Overall, I'm very pleased with Embrace Pet Insurance and the fact that they have paid by claims.
Insurer: Embrace
By: Cynthia Glover
I Wish Human Insurance Was This Good!
We have always had pet insurance for our rescue dogs, but we have been SO impressed with the "patient centered" care, was of filing a claim, communication, customer service, and speedy reimbursements from Healthy Paws. We hope we don't need it, but these past two years we really did need it! One of our pups, Clark, has had a string of bad luck, with two ACL surgeries back to back, and then getting a foxtail embedded in his face (!). With his heart condition, all procedures are risky, but Healthy Paws enables us to ensure he gets the BEST care. Everything is so expensive, so we are extremely grateful to Healthy Paws for the excellent service they provide. Thank you! Lori, Todd, Bella, and Clark.
Insurer: Healthy Paws
By: Lori Peters
I thought with this insurance I could…
I thought with this insurance I could have been covered better where the problem with my cat and her teeth and gotten reimbursed for some of the payment I had to pay. That was a lot for me for paying everything myself
Insurer: Embrace
By: Jennifer Edwards