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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Don’t get this insurance
I was happy with nationwide insurance until my dog turned 8 years old. He was promptly dropped. When I called I was told they don’t insure dogs over 8 years old for health and wellness, only accidents. Now anything he had in past is not covered under another pet insurance. This is an awful policy, I’m trying to get the word out so it doesn’t happen to other pet parents. Also if a condition runs in that breed it is not covered.
Insurer: Nationwide
By: Jeane
Not honest
Don’t put your card down for auto premium payments. They double charged me for October as soon at I added my card then refuse to refund saying I missed a previous payment when I did not. I have my bank statements and they cannot show proof where one was missed. They say they look into it but never got back to me. They always raise the premiums $20-$40 per month each year. They pick and choose what qualifies. I feel they are a very dishonest company
Insurer: Pets Best
By: Amber
Better than expected
*foreign body surgery and several day hospital stay* I was worried after reading reviews, never thinking I'd have to file a claim, I went with the most affordable- which was Pets Best. I'm convinced people only post when their experiences are negative. I love that it could all be uploaded online, have multiple options to have payment go to the bank or Care Credit, and most importantly, got paid. Thank you! I've already referred others. Although I hope to never use you again, I'm glad you're here if we have to!
Pets Best at $600 a Year is a Monumental Waste of Money
Don't waste your money here on monthly debits. They make an excuse to not reimburse every single time. I have been with this insurance company a couple years now and have never been reimbursed for anything. It's highly laughable at this point to go through the motions of uploading the paid invoice to the vet, then sit and wait for an apology email as to why it's taking so long, then sometime later, a denial of coverage. Time and money wasted.
Great support and fast process
Whenever I called for help, I got more than enough support from the team. And the reimbursement process was fast. Thank you
Insurer: Spot
By: Yuhee Oh
Extremely easy and timely
Extremely easy to submit and claim and very timely approval.
Insurer: Fetch
By: Karen
Extremely easy and timely
Extremely easy to submit and claim and very timely approval.
Insurer: Fetch
By: Karen
Extremely easy and timely
Extremely easy to submit and claim and very timely approval.
Insurer: Fetch
By: Karen
Extremely easy and timely
Extremely easy to submit and claim and very timely approval.
Insurer: Fetch
By: Karen
Extremely easy and timely
Extremely easy to submit and claim and very timely approval.
Insurer: Fetch
By: Karen