223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurance you can count on
My dog had an endoscopy due to an obstruction. Having insurance helped, making the situation less stressful. The claims process was easy, and reimbursement was prompt. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Lynette Bradley
Reimbursements Exactly as Described
Great online processes and even better customer service. Quick processing of claims for my hurt Maine Coon and clear explanation of the reimbursements...it is exactly as described. This is an honest company!
Insurer: Embrace
By: Richard
The representative answered all my…
The representative answered all my questions and was very courteous.
Insurer: Nationwide
By: customer
We have saved $10,000s of dollars…
We have saved $10,000s of dollars thanks to you! You have been a money lifesaver. Thank you. We have had our Diesel dog’s insurance for almost 10 years and worth every penny!!!
Insurer: Embrace
By: HEIDI ORME
Online Application was Bait & Switch…
I submitted my information online Pets Best online platform to get a quote and subsequently a policy for ACCIDENT ONLY insurance for my two dogs. I was quoted $9 per dog per month with a small discount for multiple pets. I noticed a charge on my credit card bill for over $450 from Pets Best only to find they switched me to an “Accident AND Illness Policy without my approval OR knowledge!!! I didn’t find this out until the second renewal!! They operate a bait & switch tactic on their platform!!
Insurer: Pets Best
By: Kim Reyes Makeup LLC
Eric was very knowledgeable and nice!
Eric was very knowledgeable and nice!
Insurer: Nationwide
By: Carolyne
Pet insurance that is easy and affordable.
It was fast and easy to complete. I picked Nationwide Pet Insurance due to a reference from someone living in my hometown. Appreciate your services.
Insurer: Nationwide
By: Barb Dominguez
A+ Customer Service
Representative was patient, kind, and was able to answer any questions I had.
Insurer: Nationwide
By: Renee
Great Customer Service and Offers
Our agent was very knowledgable, helpful, patient and friendly. We like the policy terms and prices. We got this policy because we are members of the Alliance of Therapy Dogs and they have partnered with Prudent Pet Insurance for a discount. That's wonderful!
Insurer: Prudent Pet
By: Nancy D.
Grateful for Don
I gave the 5 stars because of my recent phone experience with Don. This is my second time speaking with him in a matter of a few months. Regarding both issues, he was kind and very helpful. I have been with Fetch since its beginnings; I started with Petplan for my dog who is now well over 15. So I’ve seen the highs and lows with regard to Fetch. There are a few phone representatives who not only know what they’re doing, but also are very personable when dealing with customers. Don is one of these people. As pet owners, we never get to speak with those who analyze - and sometimes “mess up” our claims. I personally think that those who make errors should have to deal with the customer directly - and frankly, apologize, for their serious lack of attention to detail. They should be held accountable. In my case, with 2 recent claims, glaring mistakes were made. It took much of my time, once again, to go through the records to prove my point. The unfortunate phone reps - even the mediocre ones - bear the burden of having to listen to the frustrated customer - which is why I try to be as reasonable with them as I can be. Excellent reps like Don deserve no less. He is an asset to the company. Maybe he should be recruited to train phone reps who get fewer stars, as well as those behind the scenes people who analyze claims incorrectly (and in fairness, it’s not all of them :) on HOW to do their jobs well! If you read through these reviews, anyone can see that within Fetch, while it’s a good company in many ways, there is room for improvement.
Insurer: Fetch
By: Colleen Kirby