224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best decision to get our pet insurance!
I had a great experience submitting my claims and getting reimbursed in a timely manner. This is the first year I have used pet insurance and I am so happy I had it.
Insurer: MetLife
By: Dawn
Baxter's 2025/2026 claims
I submitted multiple claims at once, one almost 10 months old. Pets Best paid all of the claims quickly and in accordance with the terms of my policy
Insurer: Pets Best
By: LInda
Best Pet Insurance
customer service is so helpful and responsive. spot made it really easy to submit a claim!
Insurer: Spot Canada
By: Angel
Denys claims
You have denied claims and my vet, my agent who sold me the policy, and I have spent months and hours giving you everything you ask and you still continue to deny causing additional stress and wasting time. Extremely poor customer service, and false advertising. Pay what you owe, as it is not fair to deny claims and even when we call they don’t understand why.
Insurer: Trupanion
By: Shorty
Super fast reimbursement
Super fast reimbursement. Easy to navigate website!
Insurer: Pumpkin
By: Dog mom
No one will contact me back
No one will contact me back
Insurer: Prudent Pet
By: Dawn Jones
So happy I chose Spot!
I have no complaints at all about Spot pet insurance! I've had dogs for most of my life and this is the first time I have bought pet insurance. I'm so glad that I chose Spot and we couldn't be more pleased with their service! The claim process is simple and completed in a very timely manner.
Insurer: Spot
By: Debbie Shuttleworth
Unclear how to change coverage without calling in.
I like the insurance but it’s been very unclear on how to change the coverage without calling in and I live in Alaska so they are rarely open and I can call. I’m not allowed to use my phone at work. So it’s been frustrating.
Insurer: MetLife
By: Shane V
Easy to fax documents in!
I fax my claim information in and it starts getting processed right away! The turn around time is quick too.
Insurer: MetLife
By: Dr Debra L Blight