223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very disappointed
Very disappointed. I was excited to find a reasonably priced pet insurance at ASPCA. I have a rescue dog that I got at the end of May 2024. In June of 2024, I took him to the vet (prior to my ASPCA insurance policy) because he had been stung by a wasp near his eye. The eye swelled shut. The vet said he had an allergic reaction to the sting. Now, several months later he started having skin issues on his neck. After repeated vet visits, the skin issues were resolved. The vet (different from the first vet due to my relocation) said the issues were caused by a seasonal allergy. ASPCA denied my claim for the skin issues, citing "an existing condition". So apparently the insect bite reaction and the seasonal allergy are the exact same thing. They also said that ANY claim regarding an allergic reaction will be denied going forward. So that's how they can be so reasonably priced, by denying all claims. Thanks ASPCA.
Insurer: ASPCA
By: SG
customer service sub par can't…
customer service sub par can't communicate via their web-site, email, and impossible by phone. ("always busy..high volume")
Insurer: Embrace
By: Roberta Martellucci
Reliable and responsive
Quick reimbursements. Never any additional inquiries needed. Just submit my bill through the app and no more than a week later at the absolute latest is the money back in my account. My dog has needed many surgeries and medical appointments and never once have we had any pushback from healthy paws, highly recommend.
Insurer: Healthy Paws
By: Catherine Logan
Reimbursement Struggles
Absolutely ridiculous that I was not notified that the direct deposit bounced back and I’m still waiting for the refund check. I’ve called on this 3 times! I will likely be cancelling my policy!
Insurer: Spot
By: Danya Porter
The claims were processed very quickly
The claims were processed very quickly. Fetch kept me posted via text and emails.
Insurer: Fetch
By: Ronald
I've loved my experience with Spot!
I've loved my experience with Spot! No other company such an understanding policy surrounding pre-existing conditions. Also, Spot has always received and processed most of our claims within a week or a few days and we are so grateful for it!
Insurer: Spot
By: Bryce Moser
Quick easy claim process.
Quick easy claim process.
Insurer: Spot
By: Raymond Olivier
Delayed insurance coverage
Agent been contacted by anyone. And my insurance keeps getting pushed back on activation date. But you take my money!
Insurer: Nationwide
By: Trey Watts
Quick and easy claim service.
Quick and easy claim service.
Insurer: Spot
By: Arlene Anderson