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Excellent Customer Care!
"Pet's Best has been a safeguard for our sweet labs who eat anything and everything. The whole process of filing a claim couldn't be easier. The funds arrived in my account in a surprisingly short amount of time. We wouldn't ever be without coverage from this excellent company. Thank you for excellent service! "
Insurer: Pets Best
By: Amy Parker
Super Easy to apply
Super Easy to apply
Insurer: MetLife
By: Shelley Alejandro
Highly recommend Fetch Pet, great customer service
Amanda was very informative and helpful. Fully explained options and and benefits as well as how billing system works. I switched from Trupanion and the services offered are beyond what they can offer.
Insurer: Fetch Canada
By: Scott Sargent
website is easy to submit claims and…
website is easy to submit claims and review and payment is always prompt
Insurer: MetLife
By: customer
Spot has one of the lowest premiums and best overall customer service experience
Spot quickly and efficiently processed the 2 claims I’ve submitted in the 3 years I’ve been with them. When I shopped around for pet insurance, Spot had the lowest premium with the most coverage. My premium didn’t go up in my second year and increased very little last year. I am highly satisfied with this company. The few times I spoke to a phone representative with questions, they were so courteous and patient. It was a pleasure talking with them.
Insurer: Spot
By: Aurawan Nizner
It is so easy and fast to place a…
It is so easy and fast to place a claim. And I received the payment in less than a week.
Insurer: MetLife
By: Carolyn
always wonderful
always wonderful. I wish "people" insurance ordered the same service.
Insurer: MetLife
By: customer
Taken care of quickly
Taken care of quickly
Insurer: MetLife
By: Joy Cranford
I submitted my first claim early…
I submitted my first claim early October and then about 10 days later I received email saying I needed to send in more documentation on Oct 20. Before I had a chance to add document, the claim was deleted from the portal. I called in and the rep said I could email the additional document and they would send in. I didnt see my old claim re-opened a few days later so decided to resubmit all documents at once just so it shows in portal. 10 days later I got the approval which is why I gave a 3 star vs 1 star but automatically deleting history or claims is not cool at all.
Insurer: MetLife
By: michele kosnik