218,219+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Surgery refunded
Didn’t want to ever have to use it but my dog ate something she shouldn’t have and needed a foreign body surgery. Spot was easy to submit the claim and fast to approve it and send a check.
Insurer: Spot
By: Megan Lockard
I love how easy it was to do the online…
I love how easy it was to do the online application
Insurer: Sonnet
By: Debbie Blair
This was my first time to file a claim
This was my first time to file a claim. The process was very easy. After 2 weeks they sent an email saying they were a little behind in processing claims. As it was my first time to file I called to make sure they had received all the information they needed and did they know how long the process would take. The customer service person I spoke to was so nice, patient and helpful. And within 48 hours I received the email that my claim was processed! I’m so glad I took out insurance on my 2 kittens and I made the right choice with Pets Best!!!
Insurer: Pets Best
By: Consumer
It's been a bit rough getting answers…
It's been a bit rough getting answers and the log in portal is down often.
Insurer: Embrace
By: Sim G
Ease of input
Ease of input and ability to do multiple pets on 1 submission
Insurer: Embrace
By: Pete Sahler
They were great my dog had to have…
They were great my dog had to have emergency surgery very expensive they took my claim and payed in a timely manner gave me and my pet a great piece of mind my Wahoo is doing wonderful I couldn't have went through this without insurance from fetch thank you
Insurer: Fetch
By: Ann Nowicki
Efficient and Great Customer Service
The claims process was very straight forward and efficient. We submitted three claims due to a recent vet emergency and received funds from our claims within 4 weeks. The customer service offered from Embrace was awesome and they kept me copied on all correspondences with my vet office. Highly recommend Embrace to all of my pet friends.
Insurer: Embrace
By: PL
Prompt and regular updates on claims
Prompt and regular updates on claims
Insurer: Fetch
By: Ronald
Always exclusions for nothing
Any observation in the file becomes a medical condition and therefore an exclusion Pet plus Us put an exclusion on my file for any illness related to my cat's ears because her ears were "a little dirty" at her last appointment. Having slightly dirty ears is not an illness, I contested. My veterinarian has filled out an official statement stating that my cat's ears are "remarkably normal." Pet plus Us does not want to know anything and maintains its exclusion. In short, if your animal is not perfect, without any link to an illness, you will have exclusions. Does your pet have a runny eye? Exclusion for eye diseases. Has your pet gained a little weight? Exclusion for overweight and associated conditions. Is your pet losing more hair lately? Exclusion for skin conditions. Any OBSERVATION recorded in your animal's medical file becomes an exclusion. Be careful with this insurance company! They really don't inspire confidence in me. My 3 year old cat in perfect health (no illness in the past, no medication, nothing) has 3 exclusions! When I read the contract drawn up by Pet plus Us, you would swear that my cat is chronically ill: no coverage for the ears, any illness related to weight and any urinary system problem. All this because of "a little dirty" ears (but remarkably normal, as written by the veterinarian), 0.96 pounds overweight (large male of 5.96 kg) and a consultation because I was worried about his attitude after a change of sort of litter. My veterinarian himself doesn't understand at all. However, his statement is not considered at all.
Insurer: Pets Plus Us
By: J
Latest 1 comments
Similar experience. Did you find another company that was easier to work with?
5 STAR
Very pleased with Embrace Pet Insurance! I love the wellness benefits.
Insurer: Embrace
By: Christina