224,328+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,328 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service
I had been on a yearly payment for the policy for my dog. As soon as they billed me in full, I called and asked if I could change to monthly payments. I was told yes. A week later, Alicia left a text in our old chat on their website that I wasn't even aware she had done to tell me they would not refund the money. Not even an email. I don't appreciate being told they would do something, and then they renege.
Insurer: Fetch
By: Maggie
Embrace has been easy to use
Embrace has been easy to use and has been very quick when it comes to claims.
Insurer: Embrace
By: Nick Baldes
Aspen
Our 8-year-old Great Dane was diagnosed with an adrenal gland tumor a year ago. Because of Pets Best she was able to get lifesaving surgery, without it we would have lost her within weeks. A year later, she was diagnosed with osteosarcoma and is now undergoing radiation and chemotherapy to help us have her here for as long as possible. The peace of mind knowing we can do the most up to date procedures and treatments without having to worry about the expense is priceless. We have six dogs and Pets Best has been amazing; they have paid every claim that we have submitted and now that we are established, our claims are paid within days of submission. I can't say enough good things about Pets Best.
Fetch has been great to work with
Fetch has been great to work with , responds quickly and easy to submit claims to . Payout is fast
Insurer: Fetch
By: VICKI
I am very disappointed
I am very disappointed with this insurance. My rate went up 49% bec of inflation!! Yet the $250 walk in the door fee to your vets was not increased. If you choose to get your pets teeth cleaned, it will not be covered bec you have a $750 deductible. You are literally paying $1200 for the "if" your dog gets sick. Don't forget you will only get reimbursement for 70% of your claim after the $750 deductible
Insurer: Embrace
By: Ellen Cunney
I have always gotten great service on…
I have always gotten great service on the phone and things straightened out if needed.
Insurer: Spot
By: Darlene
I submitted the claim as directed and…
I submitted the claim as directed and within a few days I received my reimbursement. Smooth and simple, the way things should be.
Insurer: Spot
By: Yvette Pujols
Such a Breeze
My 15 year old cat needs subcutaneous fluids, twice a week and submitting the claim is easy, fast and the reimbursement is just as fast!! What a breeze Embrace the claim procedure is!!
Insurer: Embrace
By: Arthur Migliore
The online experience was easy to apply…
The online experience was easy to apply and coverage was explained well.
Insurer: Fetch
By: Bruce Geiser