218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I've had nothing but a headache since…
I've had nothing but a headache since enrollment with this company. It's a pai. To get ahold of customer service. They repeatedly ask for documentation after its been sent. Then when they get the documents they don't read the notes. Refunded me.like 6 dollars. I may as well had kept my 100+ dollars a month since I've been literally paying out of pocket with no re embursement. Customer service reps were very nice though (when you can get one) very dissatisfied with this company and I don't recommend them to anyone.
Insurer: Embrace
By: Charlene Polk
Very happy with the claims procedure.
Very happy with the claims procedure.
Insurer: Embrace
By: Patricia Hogan
Quick Response and Claim Reimbursement
I filed a claim and quickly received reimbursement. The process is easy. Made me feel more at ease considering how stressful going to the emergency vet can be.
Insurer: Spot
By: Leanne Bechtel
Everything went as expected, in a good way
everything went as I expected, in a good way. Very happy to work with this company
Insurer: Pumpkin
By: customer
Fetch works for us
Almost 4 years with Fetch, we have been very pleased with the Communitions and service we receive. It is easy to contact Fetch when need be. We can contact on get help when needed.
Insurer: Fetch
By: Sharon WARD
Getting into and using your web site
Getting into and using your web site is tuff for a 75 yo man. It needs to be more seniors user friendly. How to do that i don't know. It took me almost 2 hours to submit my last claim.
Insurer: Embrace
By: Allan
Amanda was so kind and personable on…
Amanda was so kind and personable on the phone with me and made switching my policy over from Canada to the US seamless.
Insurer: Fetch
By: Brea
Great!
Submitting a claim is super easy and turnaround around time is less than 5 business days. Customer service is excellent, timely, and has clear communication.
Insurer: Spot
By: Karri Herman
Your premium WILL go up, but coverage and efficiency is worth it
We had Embrace for a previous pet and decided to try them again for our new puppy. Our first year premium was $464. Our second year premium was $571. Our third year was $984. This is all with zero claims. The third year premium was too high for us, but Embrace lets you alter your deductible and reimbursement percentage to bring down the price which we did. Then our dog ate a foreign body and ended up having $12K+ medical expense. Embrace covered the amount we expected given our coverage. I submitted the bills on a Saturday and the money was direct deposited by Tuesday so I can pay down our maxed out credit cards immediately.
Insurer: Embrace
By: Collene G