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great service
This was handled very quickly and I really appreciate that.
Insurer: Fetch
By: customer
great service
This was handled very quickly and I really appreciate that.
Insurer: Fetch
By: customer
great service
This was handled very quickly and I really appreciate that.
Insurer: Fetch
By: customer
great service
This was handled very quickly and I really appreciate that.
Insurer: Fetch
By: customer
great service
This was handled very quickly and I really appreciate that.
Insurer: Fetch
By: customer
Simple claim process
Claim process was simple and fast. Claim was processed without any hassles within 5 days
Embrace waited 6 months to do a medical…
Embrace waited 6 months to do a medical review. I was well past the waiting period & claim was denied. Now I’m having hard time reaching anyone on getting a refund for that pets premium.
Insurer: Embrace
By: Trey Cadle
10/10 Would Recommend
I have had two policies and I will have more in the future. I've had nothing but good experiences, both with claim payment and interactions with representatives. Filing claims is easy, they get paid promptly, but that alone isn't what has sold me on having these policies now and in the future. The difference is that the people you interact with genuinely care. You can tell. When I lost my dog to cancer, I got an e-mail condolence (and they cancelled my auto pay for me), but I got a hand-written card from someone I had spoken to one time, months before, about some bank issue I had. So getting the next policy was a no-brainer, and I have shared this information with everyone who asks me. I work in vet med, and I have a background with insurance. I can tell who cares and who doesn't. Everyone I've interacted with has been amazing, and that is hard to find. So it's a quality product and they are quality people.
Insurer: ASPCA
By: Julia Libert
Stay away from MetLife dog insurance
We first signed up with MetLife on December 29, 2022, for a pet insurance policy with 100% coverage and a $200 annual deductible. The monthly premium was quoted at $65.36. Our dog, a Great Dane mix, had just turned one on October 31, 2022, and had no pre-existing conditions at the time. When it came time to renew the policy on December 29, 2023, the coverage remained the same, but the premium increased to $90.30/month — a 38% hike. When I reached out to MetLife, I was told the increase was due to rising veterinary costs in our area. We accepted the new rate and moved on. However, on November 23, 2024, I received an email stating our policy would renew again on December 29, 2024 — this time with a new premium of $182.20/month. That’s a 100.17% increase from the $90.30/month we were paying just one year ago! I called MetLife on November 24, 2024, to ask about the drastic rate hike. I spoke to two representatives. The first couldn’t explain which factor contributed to the 100.17% increase, while the second claimed the hike was due to our dog’s age — he turned 3 years old on October 31, 2024. They also mentioned that location and breed could affect rates, but neither could provide specific details on how these factors applied to our situation. In the end, the decision is yours, but based on these facts, I would not recommend MetLife dog insurance to anyone!
Insurer: MetLife
By: Mira